Troniyia Holman
Houston
Summary
Customer service representative with two years of experience in delivering exceptional service. Committed to upholding ethical standards while effectively addressing customer needs. Proven ability to resolve issues and enhance customer satisfaction. Seeking an entry-level position to leverage skills in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Pandora
04.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Developed product knowledge to effectively address customer inquiries and concerns.
- Maintained accurate inventory levels through regular stock assessments and replenishment initiatives.
- Implemented promotional displays to attract customer attention and increase sales opportunities.
Cashier
NRG
04.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer, reconciling discrepancies daily.
- Operated electronic payment processing equipment with precision.
Daycare Worker
Progressive Senior Services
12.2022 - 05.2024
- Monitored children ages 3-12, one on one and in group.
- Provided lessons and daily activities such for students engagement.
- Scheduled and monitored rest periods, active play and instructional learning.
- Maintained sanitized environment and items for germ/disease prevention.
- Provided service to parents regarding student progress.
Personal Assistant/Volunteer
Houston Source Movement
06.2020 - 08.2020
- Provided scheduling, mailing, and new client admittance assistance.
- Completed task and errands requested by employer such as event coordination, data input, class coordination.
- Personal assistant to director and received daily task and errands for completion.
- Provided customer service to members, parents, and clients seeking to partner with the wellness center.
Education
High School Diploma - undefined
Grovetown High School
06.2022
Skills
- Leadership and initiative
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Microsoft Office proficiency
- Sales expertise
- Cash handling
- Customer service excellence
Timeline
Sales Associate
Pandora
04.2025 - Current
Cashier
NRG
04.2024 - 11.2024
Daycare Worker
Progressive Senior Services
12.2022 - 05.2024
Personal Assistant/Volunteer
Houston Source Movement
06.2020 - 08.2020
High School Diploma - undefined
Grovetown High School
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