Summary
Overview
Work History
Education
Skills
Timeline
Positions
Generic

Troy Betts

Irving

Summary

I am looking to grow and continue a profession within the field of Structured cabling, communication and Audio/Visual.

Telecommunications professional bringing wealth of hands-on experience in cable systems installation and repair. Known for meticulous attention to detail and ability to ensure reliable service connectivity. Highly collaborative team player with focus on achieving operational excellence and adapting to evolving project requirements.

Overview

9
9
years of professional experience

Work History

Engineer

Tekk Force
09.2016 - Current
  • Developed training materials to enhance technician knowledge on new technologies and installation techniques.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.

Lead Engineer

Connect Technology Group
09.2021 - 08.2025
  • Collaborated with team members to streamline installation processes, improving overall efficiency.
  • Diagnosed and repaired service disruptions, enhancing customer satisfaction and minimizing downtime.
  • Installed and maintained cable systems, ensuring optimal performance and reliability.
  • Conducted regular inspections of equipment to ensure compliance with industry standards and regulations.
  • Led field operations during peak periods, coordinating resources to meet project deadlines effectively.

Field Technician

Walker Engineering
08.2019 - 01.2021
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
  • Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.

Field Technician

Comnet Communications
04.2018 - 07.2019
  • Collaborated with project managers to ensure timely completion of technical assignments.
  • Streamlined workflow processes, resulting in improved efficiency in service delivery.
  • Implemented preventative maintenance schedules to minimize downtime of critical systems.
  • Utilized diagnostic tools to identify and resolve equipment malfunctions effectively.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.

Education

High School Diploma -

Paschal High School
Fort Worth, TX
01.2011

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Universal Tech Institute
Irving, TX
01.2014

Skills

  • Closet Build Outs
  • Cable Dressing/terminating
  • Fiber pulling
  • Pre Terminated fiber
  • DAS Cabling
  • Pull/Terminated 25 pair
  • Proficiency in Blueprints
  • Racking Equipment
  • Unicam Fiber Terminations
  • Fusion Splicing fiber

Timeline

Lead Engineer

Connect Technology Group
09.2021 - 08.2025

Field Technician

Walker Engineering
08.2019 - 01.2021

Field Technician

Comnet Communications
04.2018 - 07.2019

Engineer

Tekk Force
09.2016 - Current

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Universal Tech Institute

High School Diploma -

Paschal High School

Positions

  • Lead/ Foreman
  • Technician/ Helper
  • Audio/Visual Tech

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