Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Born

Citrus Heights,CA

Summary

Reputable Technician with 30 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Overview

24
24
years of professional experience

Work History

Senior Lead Technician

Dobbs Peterbilt
West Sacramento, CA
03.2000 - Current
  • Performed troubleshooting and maintenance on a variety of complex systems.
  • Developed technical documentation to facilitate understanding of system design, installation and operation.
  • Provided technical guidance and support to junior technicians.
  • Conducted quality assurance tests to ensure proper functionality of products.
  • Collaborated with other departments to identify potential issues and develop solutions.
  • Monitored performance levels of existing systems and identified areas needing improvement.
  • Resolved customer complaints promptly while providing excellent customer service.
  • Supervised team members in the completion of assigned tasks within deadlines.
  • Followed safety practices to safeguard against injury and damage to property.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Managed workflow and productivity of lower-level technicians to keep projects on task.

Foreman

Western Truck Parts & Equipment
Sacramento, CA
  • Ensured all workers adhered to company policies and procedures.
  • Provided guidance, direction, and technical assistance to crew members.
  • Coordinated with other departments to ensure project deadlines were met.
  • Scheduled staff shifts based on project needs and availability.
  • Trained new employees in safety regulations, operational procedures, and company policies.
  • Planned and managed manpower and resource requirements to support project activities.
  • Delegated duties to employees based on skillset.

Education

High School Diploma -

Cupertino High School
Cupertino, CA
06-1993

Skills

  • Scheduling Coordination
  • Quality Control
  • Customer Service
  • Equipment Maintenance
  • Maintenance and repair
  • Workload Management
  • Schematic reading
  • Deadline compliance
  • Complex Repairs
  • Installation and Repair
  • Routine Inspections
  • Attention to Detail
  • Preventive Maintenance
  • Multitasking and Organization
  • Performance Improvement
  • Troubleshooting
  • Troubleshooting and diagnosis

Timeline

Senior Lead Technician

Dobbs Peterbilt
03.2000 - Current

Foreman

Western Truck Parts & Equipment

High School Diploma -

Cupertino High School

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Troy Born