Troy Brackett
Great Lakes,IL
Summary
Accomplished Senior Manager with a proven track record at the US Navy, excelling in logistics operations management and cross-functional team leadership. Spearheaded initiatives that significantly enhanced operational efficiency and productivity. Renowned for exceptional communication skills and the ability to innovate, ensuring project success and stakeholder satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Manager
US Navy
Great Lakes, IL
03.2024 - Current
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Established effective communication channels between different departments within the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
Senior Manager
US Navy
San Diego, CA
01.2021 - 02.2024
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Created detailed reports on project progress for senior management review.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Established effective communication channels between different departments within the organization.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Established and maintained relationships with key stakeholders to support business objectives.
- Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
- Implemented customer service excellence standards to enhance client satisfaction and loyalty.
- Oversaw talent acquisition, training, and development programs to build high-performing teams.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
Manager
US Navy
Yokosuka, Japan
12.2017 - 01.2021
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
Education
Associate of Arts -
Columbia College
Columbia, MO03-2018
BBA -
American Military University
Skills
- Reporting oversight
- Business performance management
- Logistics operations management
- Logistics support services
- Cargo loading and handling
- Material accountability systems
- Organizational improvement
- Cross-functional team leadership
- Innovation management
- Troubleshooting and problem resolution
- Risk Management
- Project Management
- Performance Management
- Multitasking Abilities
- Conflict Resolution
- Reporting and documenting
- Quality Control
- Communication Skills
- Team building
- Reliability
- Professionalism
- Employee Training
- Performance reviewing
Accomplishments
- Navy Commendation Medal x2
- Navy Achievement Medal x 5
- Silver Presidential Volunteer Medal
- Military Outstanding Volunteer Medal
Certification
- Shipfitter License
- Pipefitter Apprenticeship
- Leadership Development Course Certificate
- Senior Enlisted Academy Graduate
- Pipefitter Apprenticeshipt
References
References available upon request.
Timeline
Senior Manager
US Navy
03.2024 - Current
Senior Manager
US Navy
01.2021 - 02.2024
Manager
US Navy
12.2017 - 01.2021
- Shipfitter License
- Pipefitter Apprenticeship
- Leadership Development Course Certificate
- Senior Enlisted Academy Graduate
- Pipefitter Apprenticeshipt
Associate of Arts -
Columbia College
BBA -
American Military University
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