Troy Brown
Venus,TX
Summary
Dedicated professional with a clean driving record and strong customer service skills, honed at DFW International Airport. Proven ability to ensure passenger safety and satisfaction through effective communication and conflict resolution. Experienced in route navigation and compliance with traffic laws, consistently enhancing operational efficiency and teamwork.
Overview
38
38
years of professional experience
Work History
City Bus Driver
Fort Worth Transport Center, The T
Fort Worth, TX
01.2008 - 01.2014
- Operated city buses safely within designated routes and schedules.
- Ensured passenger safety through adherence to traffic laws and regulations.
- Assisted passengers with boarding, providing information on routes and schedules.
- Conducted pre-trip inspections to verify bus safety and operational readiness.
Customer Service Airport , Driver Shuttle Bus
DFW International Airport
Dallas, TX
03.2003 - 01.2008
- Operated various vehicles to transport passengers and cargo efficiently throughout airport facilities.
- Ensured compliance with safety regulations and protocols during all driving operations.
- Collaborated with airport staff to coordinate timely pickups and drop-offs for passengers.
- Conducted routine inspections and maintenance checks on assigned vehicles to ensure optimal performance.
Customer System, Technician
Illinois Bell and AT&T
Chicago, IL
01.1976 - 03.2001
- Installed and configured customer systems to ensure operational efficiency.
- Diagnosed and resolved technical issues, enhancing customer satisfaction.
- Collaborated with teams to streamline system processes, improving workflow.
- Provided technical support for various telecommunications equipment and software.
Education
High School Diploma - Management
Simone Vocational
Chicago, ILSkills
Safe driving practices
Route navigation
Passenger assistance
Traffic law compliance
Customer service skills
Communication skills
Conflict resolution
Team collaboration
Clean driving record
Teamwork
Timeline
City Bus Driver
Fort Worth Transport Center, The T
01.2008 - 01.2014
Customer Service Airport , Driver Shuttle Bus
DFW International Airport
03.2003 - 01.2008
Customer System, Technician
Illinois Bell and AT&T
01.1976 - 03.2001
High School Diploma - Management
Simone Vocational