Troy Buchanan

• Pick up and deliver orders to customer.

• Shop for customer groceries

• Deliver packages to customers address

• Pickup and drop children/ adults with disability to school, work and medical

appointments.

• Negotiated contracts with vendors for services and supplies.
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• Coordinated shipping of products or services to customers in a timely manner.
• Deliver for companies such as Spark, Door Dash, Carepool , Amazon and Menards.
• Operate straight box truck business from 2022 to current.

• Maintained accountability of all vehicles and equipment assigned to the motor pool.
• Ensured proper operation, maintenance, and servicing of all motor transport vehicles.
• Conducted pre-trip inspections on assigned vehicles to ensure safe operation.
• Operated light and heavy wheeled vehicles in a safe and efficient manner.
• Transported personnel and supplies over specified routes or area.
• Assisted in loading and unloading cargo from vehicle using appropriate lifting devices or manual labor.
• Reported any discrepancies or malfunctions to supervisor immediately upon discovery.
• Maintained driver logs according to applicable regulations and laws.
• Adhered to applicable traffic regulations while operating motor transport vehicles.
• Work one year as a culinary specialist.
• Fill in as a poll worker during local elections.
• Provide support for delivering medical supplies for humanitarian missions.
• Work for almost 2 years as covid-19 tester during pandemic.

• Coordinated with other departments to ensure production deadlines were met.
• Ordered additional supplies as needed based on forecasts or changes in demand.
• Scheduled deliveries and orders according to needs and production schedules.
• Planned material equipment and manpower needs for job.
• Worked with managers to plan and coordinate production tasks.

• Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
• Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
• Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
• Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
• Prepared, processed and maintained forms, reports, logs, records and

activity journals.

• Inspected finished products for quality and adherence to customer

specifications.

• Inspected products and machines to maintain quality and efficiency.

• Made sure that products were produced on time and are of good quality.

• Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
• Calibrated machines to maintain required productivity levels and
• Identified and removed defective products from the production line.
• Inspected machinery for safe operation before beginning work shift.
• Reported any issues with machines or product quality immediately to supervisors.
• Troubleshoot minor problems with machines quickly to minimize downtime on the production floor.

adherence to quality standards.

• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Processed debit and credit card and electronic check payments.

• Assisted 100's of customers by answering questions, responding to inquiries

and handling telephone requests.

• Engaged in learning and development opportunities to promote continued performance improvement.

• Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
• Resolved customer complaints in a timely manner to ensure customer satisfaction.
• Utilized knowledge base to answer inquiries from customers quickly and effectively.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.