Troy De Water
Santa Clarita,CA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
16
16
years of professional experience
Work History
Intern
Kern County Public Defender’s Office
01.2023 - 11.2023
- File expungement paperwork
- Draft Motions
- Case Preparation
- Courtroom Experience
- Client Interaction
- Legal Research and Writing
Canvassing team lead
Vanguard Field Strategies
06.2023 - 08.2023
- Organize and coordinate canvassers' daily routes, ensuring maximum efficiency in reaching target areas.
- Created detailed reports on customer interactions for management review.
- Lead and direct canvassing team to ensure successful completion of assigned tasks.
Internet Sales Manager
Toyota Of Lancaster
06.2013 - 09.2020
- In this position, daily tasks would include responding to internet inquiries and answering 30 phone calls or emails promptly
- Being established as the first point of contact for Toyota meant it was essential to provide superior and individualized customer service for everyone to continue growing the dealership
- Every year at Toyota was spent exceeding sales goals and setting new standards within Toyota
- One of the top salesman for gross and units every year, with an average of 18 cars sold monthly.
Mortgage Specialist
Bank Of America
02.2011 - 05.2013
- In this position, a daily task was explaining any legal aspects of the borrower's loan documents and educating them about a particular issue
- Other tasks include reviewing loan files and finding practical solutions for customers promptly
- Handled, on average, 70 customers daily over the phone and received multiple awards for superior customer service.
Realtor
Century 21 Doug Anderson & Assoc., Inc, Maxi Case
01.2008 - 04.2011
- Helping people find their ideal home to raise a family or advising and helping prospective clients with knowledge of current markets in their area
- In this position holding open houses or broker's opens was a weekly activity to promote properties and increase sales
- Negotiating between buyers and sellers to establish favorable returns for the client and outperforming customers' expectations
- Being a realtor teaches you the value of every customer and how it could be your last if they are not provided with a fantastic experience.
Education
Bachelor of Arts - Political Science And Government
California State University
Bakersfield, CA03-2024
Associate of Arts - Political Science
Antelope Valley College
Lancaster, CA05-2022
Skills
- Operating Procedures and Policies
- Phone Inquiries
- Team Leadership
- Decision-Making
- Problem-Solving
- Excellent Communication
- Client Needs Assessment
- Communications Strategies
- Prospecting and Cold Calling
- Critical Thinking
- Auto Financing
- Sales and Marketing
- Teamwork and Collaboration
- Organizational Skills
Timeline
Canvassing team lead
Vanguard Field Strategies
06.2023 - 08.2023
Intern
Kern County Public Defender’s Office
01.2023 - 11.2023
Internet Sales Manager
Toyota Of Lancaster
06.2013 - 09.2020
Mortgage Specialist
Bank Of America
02.2011 - 05.2013
Realtor
Century 21 Doug Anderson & Assoc., Inc, Maxi Case
01.2008 - 04.2011
Bachelor of Arts - Political Science And Government
California State University
Associate of Arts - Political Science
Antelope Valley College
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