Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Troy Dillon

Phoenix,AZ

Summary

Dedicated and results-driven professional with a proven track record as a Shift Leader and Home Tutor. Demonstrated leadership skills in overseeing and coordinating team activities in fast-paced environments. Possesses strong interpersonal and communication abilities, fostering positive working relationships and ensuring optimal team performance. As a Home Tutor, exhibited a passion for education and a commitment to student success, tailoring teaching methods to individual learning styles. Adept at multitasking, problem-solving, and adapting to evolving challenges. Seeking opportunities to leverage leadership and teaching expertise in a dynamic and growth-oriented professional setting.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Phoenix, AZ
11.2022 - Current
  • Provided on-the-job training to new staff members.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Identified areas of improvement within the department and implemented necessary changes.
  • Planned and managed resources to consistently meet production, quality and cost goals.

Tutor

Home Business
Phoenix, AZ
01.2020 - 11.2022
  • Served as a mentor for struggling learners by offering guidance on social and emotional issues.
  • Developed and implemented individualized lesson plans to meet student learning needs.
  • Provided one-on-one instruction and tutoring in a variety of academic subjects.
  • Conducted assessments to evaluate student progress, strengths, and areas for improvement.
  • Collaborated with parents to discuss students' progress and develop strategies for success.
  • Engaged students in active learning activities that promoted critical thinking skills.
  • Assisted students in developing study skills such as time management and note-taking techniques.
  • Utilized technology tools to enhance lessons and engage students in the learning process.

Education

High School Diploma -

Sierra Linda High School
Tolleson, AZ
05-2020

Skills

  • Customer-Oriented
  • Schedule Management
  • Inventory Control
  • Staff Management
  • Negotiation
  • Employee Training
  • Inventory Management
  • Staff Motivation
  • Conflict Resolution Techniques
  • Group and Individual Coaching
  • Concept Explanation Techniques
  • Problem-Solving Skills
  • Confidence Building
  • Skills Development

Affiliations

  • Proficient in Flute, and Saxaphone; I am a dedicated musician who finds joy in creating harmonious melodies. Actively engaged in solo and group performances, I bring a disciplined practice ethic and a commitment to musical excellence. Whether participating in local events or collaborating with fellow musicians, I embrace the collaborative nature of music. My passion for playing instruments reflects not only in my artistic pursuits but also in my approach to teamwork and personal growth.

Timeline

Shift Supervisor

CVS Pharmacy
11.2022 - Current

Tutor

Home Business
01.2020 - 11.2022

High School Diploma -

Sierra Linda High School

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Troy Dillon