Overview
Professional Summary
Work History
Education
Skills
Accomplishments
Certification
Timeline

Troy Faroh

USAA Insurance
OVIEDO,FL
23
years of professional experience
1
Certification

Detail-oriented Quality Assurance Auto Reinspector with over 20 years of experience in Auto Insurance Claims, To include Vehicle Damage and Repair, and Auto Body Shop Oversight. Proven ability to adapt quickly to new technologies and maintain high-quality standards under pressure. With a background in Vehicle Repair, Auto Insurance Contracts, Claims Handling, and Dispute Resolution.

Work History

Quality Assurance Auto Reinspector

23 Years 5 Months
USAA Insurance | 04.2003 - 09.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

MBA - Management

St Leo University | St Leo, FL

BBA - Marketing

University of Hawaii At Manoa | Honolulu, HI

Associate of Arts - General Studies

Brevard Community College | Melbourne

Skills

Quality control
Attention to detail
Analytical thinking
Decision-making
Dependability
Calm under pressure
Teamwork and collaboration
Customer service
Conflict resolution
Flexible and adaptable
Active listening
Friendly
positive attitude

Accomplishments

Currently have a State of Florida 620 Claims License

Icar Pro Level 3 and Platinum Certified

Complete SCLA (Senior Claims Law Associate) Designation

Certification

  • Licensed Claims Adjuster - 2003 - Present
  • Vehicle Claims and Repairs - estimating damage repairable and total loss on all types of vehicles from Motorhomes and Semi Trucks to Golf Carts and Motor Cycles

Timeline

Quality Assurance Auto Reinspector

USAA Insurance
04.2003 - 09.2026Read More

St Leo University

MBA from Management
Read More

University of Hawaii At Manoa

BBA from Marketing
Read More

Brevard Community College

Associate of Arts from General Studies
Read More
Troy Faroh