Troy Fontaine
Westerville,OH
Summary
Team leader with extensive experience in machine operations and troubleshooting. Demonstrated ability to enhance operational success through effective communication and strong mechanical skills. Focused on team development, achieving production goals, and ensuring compliance with GMP standards and FDA documentation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Firearms Library Lead
Bass Pro Shops
Columbus, OH
09.2022 - Current
- Guided daily operations and allocated tasks to maintain peak productivity among outfitters.
- Mentored outfitters on firearms expertise, product knowledge, and safe handling procedures.
- Ensured compliance with federal, state, and local firearms regulations alongside corporate policies.
- Conducted daily team operations with strict adherence to firearm safety and procedural integrity.
- Provide customers with a positive experience, expert product knowledge, answer questions, and offer guidance on how to use a product or service.
- Process firearm dispositions, and prepare for shipment to conform with ATF regulatory compliance.
Firearms Instructor
Self-employeed
Columbus, Ohio
01.2020 - Current
- Provide hands-on instruction in marksmanship techniques and firearm handling.
- Evaluated student performance through assessments and practical demonstrations.
- Inspected weapons prior to use to ensure safety and operational readiness.
- Conduct lectures, practical exercises, and range qualifications.
- Provided instruction on the safe handling of firearms in multiple settings.
- Monitored student progress throughout the course of instruction and evaluated results at completion.
Pharmaceutical Technician
Hikma Pharmaceuticals
Hilliard, Ohio
09.2011 - 06.2022
- Trained new staff on machinery operation and safety protocols to enhance compliance.
- Developed comprehensive training modules for safe equipment use, ensuring proper operational standards.
- Collaborated with engineers to establish batch machine parameters for FDA trial batches.
- Created thorough documentation for FDA batch manufacturing processes in pharmaceuticals.
- Implemented preventive maintenance schedules, significantly reducing machine downtime.
- Assisted in troubleshooting mechanical issues, ensuring swift resolution of complex problems.
Education
Ohio Police Officer Certification - Law Enforcement Practices
Ohio Peace Officer Training Academy
Delaware, OH03-2009
Advanced Pistol And Rifle Training - Advanced Firearms Tactics
Tactical Defense Institute
West Union09-2008
Some College (No Degree) - Journalism
Columbus State Community College
Columbus, Ohio, OHSkills
- Problem solving
- Team leadership
- Stress management
- Decision making
- Operational efficiency
- Technical instruction
Affiliations
- Outdoor enthusiasts with a passion for hiking, camping and woodsmanship.
- ISPSA competitive shooter
- Mechanically inclined, with a "I can do it myself" mind set.
Accomplishments
- Top Gun award in my OPOTA training class.
Certification
- NRA and USCCA Qualified Firearms instructor.
References
References available upon request.
Timeline
Firearms Library Lead
Bass Pro Shops
09.2022 - Current
Firearms Instructor
Self-employeed
01.2020 - Current
Pharmaceutical Technician
Hikma Pharmaceuticals
09.2011 - 06.2022
Ohio Police Officer Certification - Law Enforcement Practices
Ohio Peace Officer Training Academy
Advanced Pistol And Rifle Training - Advanced Firearms Tactics
Tactical Defense Institute
Some College (No Degree) - Journalism
Columbus State Community College