Troy Fortin, Jr

• Created & Implemented a custom ERP system with EDI functions
• Daily use of Multiple Front & Back-End Programming Languages
• Increased order fulfillment capacity by nearly 2x through direct integration with FedEx and UPS webservice APIs
• Decreased pre-production order processing time by over 500%
• Drove large increases in sales through KPI & metric availability
• Developed task management systems for boosted collaboration

Inventory Accounting Manager

• Implemented systems to promote organization and efficiency
• Coordination with the COO to wireframe new systems
• Deployed multiple systems aimed at controlling order flow & visibility

• SQL management for analytics and general KPI reporting
• Advised Marketing team on conversion trends and issues
• Managed successful email conversion campaigns with MailChimp

Overnight Delivery Logistics Coordinator

• Led driver hiring, vetting, and retention efforts
• Managed driver scheduling & handled scheduling conflicts to ensure on-time deliveries

• Measured KPIs for marketing and customer engagement efforts
• Managed Social Media posts on Twitter, Facebook, & Instagram
• Recruited applicants for sales intern positions