Troy Fujiki
Stevenson Ranch,CA
Summary
Dynamic professional with a proven track record in retail loss prevention and exceptional verbal communication, demonstrated at Ralphs through effective stock management and customer engagement. Skilled in problem-solving and promotional support, consistently enhancing customer satisfaction and operational efficiency. Excelled in diverse roles, from IT support at College of the Canyons to coaching, showcasing adaptability and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Grocery Stocker
Ralphs
09.2024 - Current
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Checked for outdated and overripe grocery items and removed from inventory.
College IT Assistant
College of the Canyons
09.2023 - 10.2024
- Responded to queries on phone, via email or through IT ticketing system.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Installed and configured software and hardware.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Tested new software and hardware prior to deployment.
- Installed and configured operating systems and applications.
Bookkeeper
Family Business
11.2022 - Current
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Delivery Driver
Uber
04.2023 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment. (4.88 review score)
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Never dropped a customer order
League Gaming Coach
Freelance
07.2020 - Current
- Utilized various coaching models and techniques to maximize client success.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Developed and maintained network of professional resources to refer clients to.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
Education
BBA - Business And Communication
College of The Canyons
Valencia, CA05-2028
Skills
- Retail loss prevention
- Promotional support
- Verbal/written communication
- Product sales
- Problem-solving skills
- Cold calling
- Sales pipeline management
- Customer engagement
- Outgoing personality
- Goal tracking
- Upselling and cross selling
- Upselling
Timeline
Grocery Stocker
Ralphs
09.2024 - Current
College IT Assistant
College of the Canyons
09.2023 - 10.2024
Delivery Driver
Uber
04.2023 - Current
Bookkeeper
Family Business
11.2022 - Current
League Gaming Coach
Freelance
07.2020 - Current
BBA - Business And Communication
College of The Canyons
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