Summary
Overview
Work History
Education
Languages
Timeline
Generic

Troy Gonzales

Victorville,CA

Summary

Motivated professional considered talented leader and driven problem solver. Brings 20 years of experience in customer service role. Offers outstanding attention to detail . Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Property Manager

Self-employeed
Montclair, CA
03.2011 - 01.2020
  • Completed lease applications and verifications, notifying prospects of results.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Handled resident complaints and expedited maintenance requests.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.

Merchandiser

PepsiCo
Aliso Viejo, CA
09.2009 - 02.2010
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Maintained a clean and organized work environment at all times.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Built product displays and placed appropriate signage for merchandise.
  • Participated in weekly meetings regarding upcoming promotions or changes in product lines.

Education

Some College (No Degree) - Real Estate

Chaffey College
Rancho Cucamonga, CA

Languages

Spanish
Professional

Timeline

Property Manager

Self-employeed
03.2011 - 01.2020

Merchandiser

PepsiCo
09.2009 - 02.2010

Some College (No Degree) - Real Estate

Chaffey College
Troy Gonzales