Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Troy Gonzales

Dilley

Summary

Dynamic sales professional with a proven track record at Ahern Rentals, excelling in customer relationship building and sales strategy development. Achieved significant revenue growth through effective upselling and persuasive presentations. Known for exceptional customer service and strong closing techniques, driving client satisfaction and loyalty in competitive markets.

Overview

16
16
years of professional experience

Work History

SALESMAN

EXCALIBUR RENTALS
08.2023 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Maintenance

Kidville LLC
06.2020 - Current
  • Implements preventative maintenance measures, minimizing unplanned machine downtime.
  • Schedules and implements maintenance activities for equipment.
  • Follows routine maintenance checklist.

Paraprofessional

Dilley ISD
08.2022 - 08.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

SALESMAN

MW Rentals
08.2021 - 08.2022
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Sales Manager

Ahern Rentals
08.2020 - 08.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

General Manager

EquipmentShare
01.2019 - 06.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager/ Salesman

Genco Energy Services
01.2010 - 01.2019
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

High School Diploma -

Pearsall High School
Pearsall, TX
05-2004

Skills

  • Sales and marketing strategies
  • Customer relationship building
  • Sales strategy development
  • Upselling and cross selling
  • Sales presentations
  • Objection handling
  • Cold calling
  • Territory development
  • Closing techniques
  • Customer service
  • Relationship building
  • Time management
  • Customer relations

Languages

Spanish
Native or Bilingual

Timeline

SALESMAN

EXCALIBUR RENTALS
08.2023 - Current

Paraprofessional

Dilley ISD
08.2022 - 08.2023

SALESMAN

MW Rentals
08.2021 - 08.2022

Sales Manager

Ahern Rentals
08.2020 - 08.2021

Maintenance

Kidville LLC
06.2020 - Current

General Manager

EquipmentShare
01.2019 - 06.2020

General Manager/ Salesman

Genco Energy Services
01.2010 - 01.2019

High School Diploma -

Pearsall High School

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