Troy Harper III
Marietta,GA
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem solving and planning. Ready to make an immediate contribution to your organization.
Overview
9
9
years of professional experience
Work History
Account Manager
Healthcare Services Group
08.2021 - Current
- Executed deficiency free state survey (2022)
- Supervise & manage housekeeping and laundry staff
- Maintains required records including but not limited to; inventory, compliance, income/expense, equipment and personnel records
- Develop, maintain and implement infection control and universal precautions policies and procedures
- Ensured quality standards, inventory levels, safety guidelines & customer service expectations are met
Petcare Associate & Cashier
PetSmart
02.2019 - 07.2021
- Educated pet parents on pets being bought & necessary merchandise
- Executed timely stocking, repacks, inventory, & planograms
- Gathered & delivered curbside pickups
- Increased membership turnover rate as well as donation participation
- Employee of the month
Office Assistant
The Lodge
11.2020 - 05.2021
05.2016 - 12.2020
- Conducted reference checks & orientation for new employees
- Updated medical records through excel & charts on floor
- Answered phones and redirected calls to desired extension
- Developed creative displays to increase participation & safety
- Delivered paper & blood work to doctors offices & hospitals
- Assisted patients in daily activities
Intern
Representation of Congressman Austin Scott
04.2015 - 08.2015
- Acted as liaison between constituents and congressmen
- Mailed & processed mail-outs
- Logged messages into database for Mr Scott’s Review
Education
High School Diploma - undefined
Veterans High School
Bachelor of Science - Environmental Geoscience
Valdosta State University
2021
Skills
- Leadership & Management
- Payroll & Database
- OSHA Compliance
- Training & Orientation
- Environmental Conditions
- Housekeeping Requirements
- Animal Quarters Maintenance
- ARCGIS
- Compassionate Care
- Account Management
- Performance Evaluations
Additional Information
- AWARDS |ORGANIZATIONS , Survey Excellence Award Member of Phi Beta Sigma Fraternity Incorporated
Timeline
Account Manager
Healthcare Services Group
08.2021 - Current
Office Assistant
The Lodge
11.2020 - 05.2021
Petcare Associate & Cashier
PetSmart
02.2019 - 07.2021
05.2016 - 12.2020
Intern
Representation of Congressman Austin Scott
04.2015 - 08.2015
High School Diploma - undefined
Veterans High School
Bachelor of Science - Environmental Geoscience
Valdosta State University
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