Troy Holder
Poconos,PA
Summary
Dynamic and results-driven entrepreneur with a proven track record of independent, motivated, and determined leadership. Seeking a challenging role in a fast-paced organization to leverage my unique skills and drive impactful growth
Overview
5
5
years of professional experience
Work History
Independent Business Owner & Entrepreneurial Marketing
Self-Employed
- Expanded monetization through platform-specific channels and brand partnerships.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
Test Scorer (Part Time)
Remote
03.2024 - 05.2024
- Collaborated with a team to score standardized tests according to established guidelines
- Maintained high accuracy and consistency in scoring processes.
- Conducted quality control checks on completed tests to verify scoring accuracy and adherence to established criteria.
Financial Marketing Intern
Remote
01.2024 - 02.2024
- Developed and executed comprehensive marketing strategies to promote financial products
- Conducted market research to identify trends and opportunities, informing strategic decision-making
- Collaborated with cross-functional teams to create targeted marketing materials and initiatives.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Marketing and Sales Intern
Internship
12.2023 - 12.2023
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
Professional Card Dealer
Mount Airy Casino
05.2023 - 11.2023
- Mitigated complex player disputes through diplomatic problem-solving techniques, maintaining a positive gaming environment for all.
- Maintained high standards of personal appearance and grooming, projecting a positive image of the casino brand.
- Supported a diverse clientele by effectively communicating across language barriers when necessary.
- Handled cash transactions accurately and securely, contributing to casino revenue growth.
Security (Escort for Celebrities)
Bryce Jordan Center Arena
02.2022 - 12.2022
- Directed customers away from restricted areas and organized them into an orderly line
- Worked with celebrities around the world and escorted them in and out of events.
- Contributed to the achievement of organizational safety objectives through adherence to established policies and procedures.
- Improved overall facility safety by consistently identifying and reporting potential hazards or security vulnerabilities during inspections.
- Assisted in the development of emergency response plans, ensuring preparedness for various security incidents.
Customer Service Representative
Lowe's
05.2022 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Student Peer Mentor & Leadership
Pennsylvania State University
08.2019 - 12.2019
- Worked closely with individuals with intellectual and developmental disabilities to offer top-notch help with diverse needs
- Assisted struggling youth through supportive conversations and trusting relationships
- Helped to resolve student difficulties with expertise in counseling and crisis intervention.
Education
Bachelor of Arts (B.A.) - Communications (Media Studies) -
Pennsylvania State University
University Park, PA05.2023
Skills
- Viral Trends Understanding
- Social Media Management
- Strategic Marketing
- Market Research & Analysis
- Cross-functional Collaboration
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Hebrew
Elementary
Timeline
Test Scorer (Part Time)
Remote
03.2024 - 05.2024
Financial Marketing Intern
Remote
01.2024 - 02.2024
Marketing and Sales Intern
Internship
12.2023 - 12.2023
Professional Card Dealer
Mount Airy Casino
05.2023 - 11.2023
Customer Service Representative
Lowe's
05.2022 - 07.2022
Security (Escort for Celebrities)
Bryce Jordan Center Arena
02.2022 - 12.2022
Student Peer Mentor & Leadership
Pennsylvania State University
08.2019 - 12.2019
Independent Business Owner & Entrepreneurial Marketing
Self-Employed
Bachelor of Arts (B.A.) - Communications (Media Studies) -
Pennsylvania State University
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