Troy Hutchisnon
Lithonia,GA
Summary
Dynamic telecommunications professional with extensive experience at PRGX, excelling in network troubleshooting and project management. Proven track record in enhancing system performance and reliability through effective communication solutions. Strong problem-solving abilities and adept at technical documentation, ensuring seamless operations and customer satisfaction.
Overview
39
39
years of professional experience
Work History
Senior Telecommunications Specialist
PRGX
Atlanta, GA
05.2010 - 01.2026
- Managed telecommunications projects to improve system performance and reliability.
- Collaborated with cross-functional teams to design effective communication solutions.
- Provided technical support and troubleshooting for telecommunications systems and equipment.
- Implemented best practices for maintenance and upgrades of telecommunications infrastructure.
NOC Analyst
PRGX
Atlanta, GA
08.1986 - 01.2026
- Monitored network performance to ensure optimal operation across systems.
- Analyzed incidents and escalated issues to appropriate teams for resolution.
- Coordinated with cross-functional teams to troubleshoot network problems efficiently.
- Documented technical procedures and created user guides for reference.
- Managed ticketing system to prioritize and track reported issues effectively.
- Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
Education
High School Diploma -
Louie D Brandeis
New York, NY06-1984
Skills
- Telecommunications management
- Network troubleshooting
- Technical documentation
- Customer relationship management
- Problem solving
- Time management
- Mobile network operations
Timeline
Senior Telecommunications Specialist
PRGX
05.2010 - 01.2026
NOC Analyst
PRGX
08.1986 - 01.2026
High School Diploma -
Louie D Brandeis