Troy Johnson
Galesburg,IL
Summary
Experienced Maintenance Director skilled in emergency protocols, safety compliance, and team leadership. Track record of enhancing facility operations through preventive maintenance and effective communication, ensuring minimal disruption and improved service efficiency.
Overview
13
13
years of professional experience
Work History
Deputy Sheriff
Knox County Sheriff's Department
Galesburg, IL
03.2025 - 04.2026
- Observed jail and inmate activity to maintain order and safety.
Maintenance Director
Bickford Senior Living
Peoria, IL
11.2023 - 03.2025
- Oversaw daily maintenance operations, ensuring facility safety and compliance with regulations.
- Developed preventive maintenance schedules to enhance equipment reliability and lifespan.
- Trained and mentored maintenance staff on best practices and safety protocols.
- Implemented cost-effective strategies to reduce downtime and improve service efficiency.
- Coordinated vendor relations for timely procurement of maintenance supplies and services.
- Conducted regular inspections to identify areas for improvement in facility upkeep.
- Enhanced communication between departments to streamline maintenance requests and resolutions.
- Managed emergency repairs, ensuring minimal disruption to resident care and comfort.
- Monitored building systems and directed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Verified building areas were working optimally and kept clean.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
- Conducted thorough evaluations of staff performance, offering feedback and opportunities for professional growth within the maintenance department.
- Implemented emergency response plans and procedures for facility-related incidents, ensuring a swift and coordinated approach to minimize impact.
- Implemented energy-efficient solutions throughout facilities, resulting in cost savings and a reduced environmental impact.
- Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Sourced outside contractors for special projects and oversaw bidding and selection processes.
- Organized routine staff meetings to discuss current projects, address concerns, and foster open communication among team members.
- Supervised safety, prevention and fire protection programs.
- Developed and implemented building operations and maintenance policies.
Security Therapy Aide
DHS / TDF Treatment Detention Facility
Rushville, IL
07.2013 - 11.2023
- Monitored patient behavior and implemented safety protocols to maintain secure environment.
- Assisted in therapeutic activities, fostering positive interactions among residents.
- Documented incidents and maintained accurate records to ensure compliance with facility standards.
- Collaborated with multidisciplinary team to develop individualized treatment plans for residents.
- Trained new staff on safety procedures and operational protocols to enhance team efficiency.
- Developed crisis intervention strategies, effectively managing challenging situations within the facility.
- Developed rapport with patients through active listening and genuine empathy, fostering a supportive therapeutic environment.
- Provided structured therapeutic activities for patients, supporting their mental health recovery process.
- Initiated immediate response measures during emergency situations such as fires, medical emergencies, or security breaches to protect patients and staff.
- Maintained a safe environment for patients and staff by promptly responding to security incidents and emergencies.
- Supported patients'' reintegration into the community by facilitating group sessions on social skills and coping strategies.
- Ensured confidentiality of sensitive information by consistently enforcing HIPAA regulations within the workplace.
- Managed challenging situations involving aggressive or uncooperative patients through verbal de-escalation techniques or physical restraint when necessary while maintaining patient dignity.
Education
High School Diploma -
RidgeFarm High School
Ridge Farm, IL06-1985
Skills
- De-escalation techniques
- Integrity and ethics
- Incident response
- Emergency response
- Defensive tactics
- Public safety
Affiliations
- Freemason
- US Army Veteran
Timeline
Deputy Sheriff
Knox County Sheriff's Department
03.2025 - 04.2026
Maintenance Director
Bickford Senior Living
11.2023 - 03.2025
Security Therapy Aide
DHS / TDF Treatment Detention Facility
07.2013 - 11.2023
High School Diploma -
RidgeFarm High School