Troy O'Connor
Holland,MI
Summary
Detailing professional with passion for automotive businesses. Terrific team player with deadline-oriented nature. Background working in dealerships and for private owners.
Overview
17
17
years of professional experience
Work History
Auto Detailer
Wyrick Auto
06.2019 - Current
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Served as a trusted expert in auto detailing techniques, advising colleagues on best practices for achieving desired results.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Applied protective agents, including sealants, to protect surfaces.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Lead Detailer
Holland Detail
03.2016 - 04.2019
- Delivered high-quality results under tight deadlines, prioritizing tasks appropriately to meet customer expectations within specified timeframes.
- Increased repeat business through exceptional attention to detail and personalized service for each client''s vehicle.
- Enhanced customer satisfaction by meticulously cleaning and detailing vehicles to showroom quality.
- Distinguished company as a leader in the detailing industry through consistent delivery of exceptional results that met or exceeded client expectations every time.
- Streamlined detailing processes by implementing effective time management strategies, resulting in faster turnaround times for customers.
- Reduced waste and optimized resource usage by effectively managing supplies inventory and adjusting procedures accordingly.
- Maintained a clean, organized workspace, ensuring the efficient completion of tasks and minimizing disruptions.
Automobile Detailer
Macatawa Auto & Finance
08.2008 - 03.2016
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Education
General
West Ottawa High School
Holland, MI06-1991
Skills
- Automotive detailing
- Engine cleaning
- Chemical handling
- Time management
- Attention to detail
- Buffing and waxing
- Equipment handling
- Conscientious and Detail-oriented
- Vehicle transport
- Honest and dependable
- Reliable and responsible
Timeline
Auto Detailer
Wyrick Auto
06.2019 - Current
Lead Detailer
Holland Detail
03.2016 - 04.2019
Automobile Detailer
Macatawa Auto & Finance
08.2008 - 03.2016
General
West Ottawa High School
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