Troy Keoho
Kailua-Kona,HI
Summary
Distinguished for elevating operational standards at United Parcel Services, UPS, through meticulous hazardous materials management and a robust work ethic. Demonstrated excellence in team training and quality controls, significantly enhancing client satisfaction and workplace safety. Achieved notable efficiency in handling and distribution processes, showcasing a blend of leadership and technical proficiency.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Commercial Janitorial Cleaner
State of Hawaii Department of Transportation
12.2016 - Current
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
UPS Unloader/Driver Specialist
United Parcel Services, UPS
01.2006 - 07.2014
- Unloaded freight from trucks and organized items in designated areas to maintain workflow.
- Improved warehouse efficiency by quickly unloading and sorting shipments.
- Organized shipments with attention to detail to prevent errors during distribution.
- Supported warehouse operations by unloading heavy items safely and efficiently.
- Unloaded and inspected goods for damage to ensure quality standards were met.
- Improved safety during unloading by following proper lifting techniques and protocols.
- Used equipment such as forklifts to unload pallets and reduce manual workload.
- Loaded packages onto pallets and into staging areas as directed.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Upheld high standards of customer service by ensuring that all unloaded products remained undamaged throughout the entire process.
Education
High School Diploma -
Radford High School
Honolulu, HI06-1992
Skills
- Team Training
- Strong work ethic
- Quality controls
- Hazardous chemicals management
Timeline
Commercial Janitorial Cleaner
State of Hawaii Department of Transportation
12.2016 - Current
UPS Unloader/Driver Specialist
United Parcel Services, UPS
01.2006 - 07.2014
High School Diploma -
Radford High School
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