Overview
Work History
Education
Skills
Languages
Timeline
Generic

Troy Lumpkin

Spring,TX

Overview

8
8
years of professional experience

Work History

Recruiting Assistant

LS Technology LLC
09.2022 - Current
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Operated and maintained applicant tracking and candidate management systems.
  • Undertake clerical duties (e.g., answering emails and drafting offer letters)
  • Handle records and paperwork

Guest Service Associate

Bowlero Corp
04.2021 - Current
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Created lasting relationships with loyal customers by anticipating their needs, leading to increased return visits.
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Created welcoming and comfortable environment for guests.

Office Assistant

Capital One Digital Payments & Identity
04.2016 - 04.2019
  • Sever as logistics coordinator for large events (500+ attendees) for Summits and Hackathons.
  • Activates include registration, event setup, attendee management, day of coordination, and Ad hoc request.
  • Conduct for cleaning and maintain all conference rooms, filing, stocking supplies in the supply room, and other general office duties.

Intern

U.S House Of Representatives
09.2018 - 12.2018
  • Managed constituent communications including phone calls, incoming mail & Email, and conducted general office duties.
  • Staffed constituent events such as Women’s conference and Operation warm coat.
  • Completed research, compiled data.
  • Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Server

Glory Days Grill
10.2017 - 06.2018
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Canvasser

Virginia New Majority
09.2017 - 11.2017
  • Conducted thorough research on policy positions, candidates, or ballot measures to provide accurate information during discussions with the public.
  • Went to over 500 doors over 5 miles daily to educate and sign up potential voters.
  • Developed rapport with constituents by actively listening to their concerns and sharing information about relevant policies or initiatives.
  • Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.

Education

Bachelor of Arts - Government And International Politics

George Mason University
Fairfax, VA
05.2022

High School Diploma -

Lake Braddock Secondary
Burke, VA
06.2017

Skills

  • Critical Thinking
  • Office Administration
  • Microsoft Office
  • Mail handling
  • Relationship Building
  • Team Collaboration
  • Office Organization
  • Database Management
  • Staff education and training

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Recruiting Assistant

LS Technology LLC
09.2022 - Current

Guest Service Associate

Bowlero Corp
04.2021 - Current

Intern

U.S House Of Representatives
09.2018 - 12.2018

Server

Glory Days Grill
10.2017 - 06.2018

Canvasser

Virginia New Majority
09.2017 - 11.2017

Office Assistant

Capital One Digital Payments & Identity
04.2016 - 04.2019

Bachelor of Arts - Government And International Politics

George Mason University

High School Diploma -

Lake Braddock Secondary

Similar Profiles

CREATE PROFILE
Troy Lumpkin