Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Work Availability
Work Preference
Languages
Interests
Quote
Timeline
BusinessDevelopmentManager
Troy Jacobs

Troy Jacobs

Product Management
Bedford,TX

Summary

Dynamic product manager with extensive experience in leading cross-functional teams to deliver high-quality SaaS solutions. Expertise in Agile and Scrum methodologies, complemented by a strong analytical mindset and marketing focus to refine product strategies. Proven ability to prioritize multiple projects efficiently while adhering to budgetary constraints, alongside a successful consulting background in crafting impactful business strategies. Recognized for driving operational improvements and facilitating change management initiatives that significantly enhance organizational growth and profitability.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Consultant/Product Manager

Confidental Company
08.2019 - Current
  • Coached and led the Product Management team in product planning and execution across the Product Lifecycle.
  • Enhanced firm's efforts towards modernizing through Agile processes.
  • Enhanced project oversight using Azure DevOps.
  • Optimized workflow by setting up and configuring project boards.
  • Successfully implemented and adjusted workflow processes in Azure DevOps.
  • Established integrated project management processes by deploying PPM alongside Azure DevOps and Microsoft Planner.
  • Supported product strategy and roadmap execution.
  • Streamlined production of MRDs and PRDs for Product Management by prioritizing key features along with justification.
  • Assessed potential partnerships and licensing agreements with third parties.
  • Serve in a leadership role within the organization.
  • Analyzed key performance indicators to identify effective strategies.
  • Managed multiple projects simultaneously ensuring timely completion within budget constraints.
  • Collaborated with stakeholders to define project scope, objectives and deliverables.

Senior Director of Product Mgmt

InRoll (Benefits Admin Platform)
Grapevine, TX
07.2016 - 08.2019
  • Oversaw the entire lifecycle of a SaaS-based platform for online group benefits enrollments in real-time.
  • Spearheaded platform improvements and feature developments through effective utilization of Azure DevOps alongside Jira.
  • Configured and leveraged Aha for structuring comprehensive enterprise roadmaps.
  • Managed routine client problem-solving for platform-related concerns.
  • Managed product backlog to align with strategic vision.
  • Checked accuracy in EDI file processing.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Collaborated with executive leadership team to develop long-term objectives that would drive success.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Enhanced customer satisfaction through the development of service improvement initiatives.

Educator

HEB ISD
Euless, TX
08.2013 - 07.2016
  • Outlined precise objectives for each lesson, unit or project.
  • Implemented multiple educational techniques for improved student retention.
  • Designed educational plans adhering to necessary state and local academic guidelines.
  • Implemented engaging lesson plans focused on advancing students' communicative abilities.
  • Evaluated individual learning gaps and adjusted instruction.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Assessed student progress and provided feedback on a regular basis.
  • Established expectations for student behavior while maintaining an atmosphere of mutual respect.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

Education

Bachelor's - Broadcast Communications

University of Texas at Arlington
Arlington, TX
05.2005

Skills

  • SaaS Management
  • Product Lifecycle Management
  • UI/UX Collaboration
  • SDLC Methodologies
  • Software Quality Control
  • Agile Methodology Expertise
  • Process improvement
  • Azure DevOps Expertise
  • Jira Project Management
  • Team Collaboration Leader
  • Kanban
  • Problem-solving
  • Change management
  • Multitasking and organization
  • Management coaching
  • Stakeholder engagement
  • Processes and procedures
  • Project leadership
  • Strategic planning
  • Group benefits administration
  • Benefits administration proficiency

Certification

CSPO - Certified Scrum Product Owner, 05/01/19

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home optionStock Options / Equity / Profit Sharing

Languages

English
Native language

Interests

Golf

BBQ

Music

Quote

Always make a total effort, even when the odds are against you
Arnold Palmer

Timeline

Consultant/Product Manager

Confidental Company
08.2019 - Current

Senior Director of Product Mgmt

InRoll (Benefits Admin Platform)
07.2016 - 08.2019

Educator

HEB ISD
08.2013 - 07.2016

Bachelor's - Broadcast Communications

University of Texas at Arlington
Troy JacobsProduct Management