Troy Malcolm
Instacart & Doordash
Clifton Park,NY
1
Certification
9
years of professional experience
Passionate about coaching, language, kinesiology, biomechanics, sports, management, and creating a positive environment for other people to thrive in. Very comfortable with authority and training others. Great with adapting, communicating, organizing, and working as a team member.
Work History
Instacart Shopper and DoorDash Driver
6 Years 2 Months- Grocery shopping for customers then delivering it to their homes
- Picking up online food orders from restaurants then delivering it to their homes
Shadowing Trainee
1 Year 9 Months- Taking and shadowing private lessons to learn how to play and coach baseball better
- Introduction to applied kinesiology and biomechanics
Delivery Driver and Food Prep
11 Months- Deliveries to residential and commercial buildings
- Basic cooking
- Prepared dough and all other food items for full-time cooks
- Packaging all orders
- Quality control of all food items in accordance with the FDA's regulations and our menu
- Dishwashing
- Customer service over the phone and in person
- Training of new staff whenever necessary
Front of House General Manager
2 Years- Full restaurant training duties for new employees
- Basic end-of-night accounting
- Bartending
- Waiting tables
- Food and drink runner
- Kitchen expediting and order packaging
- Quality control of all food and drink
- Taking inventory of all bar items
- Ordered all spirits from alcohol distributors
- Prepared vegetables for the kitchen and fruits, liquors, garnishes, and syrups for the bar
- Bussing
- Dishwashing
- Hosting
- Ensured an entertaining dining experience for customers with on-the-fly small talk and conversations
- Customer service over the phone
Line Cook and Food Prep
4 Months- Prepared any meats, fruits, or vegetables before opening
- Line cook at all available stations (Grill, Fries, Assembly, Milkshakes)
- Quality control of all food items based on FDA regulations and the order ticket
- Station clean up
- Full kitchen opening and closing duties
- Training of new staff whenever necessary
- Customer service over the phone and in person
Customer Service and Food Prep
3 Years 2 Months- Packaged baked goods for all orders
- Prepped all cookies and doughs to be baked
- Final prep of all baked goods before being put into the display case
- Dishwashing
- Station closing duties
- Training of new staff whenever necessary
Education
High school
- Psychology
Skills
Organization
Cleanliness
Comfortable having authority
Communication
Patience
Quick learner
Training
Conversation
Self-sufficiency
Coaching
Improvisation
Passionate
Certification
Driver's License
Timeline
Delivery Driver and Food Prep
Pizza Hut
08.2022 - 07.2023Read More
Shadowing Trainee
Frozen Ropes Baseball & Softball Training Center
03.2022 - 12.2023Read More
Front of House General Manager
Sparx Chinese
07.2020 - 07.2022Read More
Line Cook and Food Prep
Five Guys
05.2020 - 09.2020Read More
Instacart Shopper and DoorDash Driver
Instacart & Doordash
04.2020 - CurrentRead More
Customer Service and Food Prep
Dolce & Biscotti Italian Bakery
02.2017 - 04.2020Read More
Shenendehowa High School
High school
Read More
Hudson Valley Community College
from Psychology
Read More