Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Near

Agawam,MA

Summary

Analytical, results-driven Economics graduate that is a primary resource for underwriting requirements and their workflows and processes. Knowledge in case management, project management, and new business operations. Skilled at process improvement and cross-functional collaboration to drive data-backed decisions. Focused on efficient and accurate output.

Overview

4
4
years of professional experience

Work History

Underwriting Account Manager – New Business Operations

Massachusetts Mutual Life Insurance Company
07.2024 - Current
  • Partner with underwriting to streamline policy management workflows, reducing processing time and improving overall placement ratios – overseeing applications from submission to commission. Reducing cycle time from 32-day average to 19 days.
  • Act as the primary liaison for 11 of 57 wealth and finance agencies, strengthening advisor relationships through proactive communication, issue resolution, and product expertise. 98% VoC (Voice of Customer) score.
  • Serve as a Subject Matter Expert (SME) for a Salesforce development launch, advising on workflow design and driving successful adoption across the team.
  • Deliver monthly performance metrics and reporting to leadership, providing data-driven insights that improved efficiency and allow for informed strategic decision-making.

Procurement Consultant

PosiGen LLC.
09.2021 - 07.2024
  • Implemented procurement strategies and supplier management to streamline purchasing processes, reducing cycle times and improving compliance. Connecting supplier and consumer.
  • Built and maintained relationships with vendors and internal teams to ensure on-time delivery and service quality.
  • Analyzed spend data and market trends to identify opportunities for savings and supplier consolidation.
  • Streamlined procurement processes by implementing strategic sourcing and supplier management techniques.

Education

Bachelor of Science - Managerial Economics

University of Massachusetts
05.2021

Bachelor of Science - Legal Studies (Pre - Law)

University of Massachusetts
05.2021

High School Diploma -

Agawam High School
05.2017

Skills

  • Problem-solving
  • Account & project management
  • Data interpretation
  • Risk assessment and mitigation
  • KPI tracking
  • Excel, PowerPoint, Word
  • SharePoint
  • Word

Timeline

Underwriting Account Manager – New Business Operations

Massachusetts Mutual Life Insurance Company
07.2024 - Current

Procurement Consultant

PosiGen LLC.
09.2021 - 07.2024

Bachelor of Science - Legal Studies (Pre - Law)

University of Massachusetts

High School Diploma -

Agawam High School

Bachelor of Science - Managerial Economics

University of Massachusetts

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