Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Troy Ramsland

Dallas,Tx

Summary

Twenty-four-year-old dynamic professional with a proven track record at Mazda and Sam's Table, excelling in customer service and operational efficiency. Adept at problem-solving and leadership, I consistently enhanced guest satisfaction while maintaining safety compliance and meticulous record-keeping. Skilled in cash handling and multitasking, I thrive in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Automotive Technician

Town North Mazda
Richardson, TX
08.2024 - Current
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.

Quick Lube Technician

DeMontrond Mazda
Webster, Texas
08.2023 - 07.2024
  • Performed complete vehicle maintenance inspections.
  • Maintained accurate records of all services rendered using computer software programs.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.

Manager

Sam's Table Restaurant and Wine Bar
Huntsville, Texas
10.2020 - 07.2023
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Assisted staff by serving food and beverages or bussing tables.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Delegated work to staff, setting priorities and goals.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.

Sales Associate

JCPenney
Rosenberg, Texas
02.2019 - 08.2019
  • Greeted customers to determine wants or needs.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Food Service Worker

Firehouse Subs
Rosenberg, Texas
02.2018 - 08.2018
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Education

High School Diploma -

George Ranch High School
Richmond, Texas
06-2019

Skills

  • Customer service
  • Leadership
  • Time management
  • Cash handling
  • Inventory management
  • Record keeping
  • Communication skills
  • Problem solving
  • Multitasking Abilities
  • Operational efficiency
  • Professionalism
  • Safety compliance
  • Attention to detail
  • Computer skills
  • Maintenance & repair

Personal Information

DOB: 12/06/2000

Timeline

Automotive Technician

Town North Mazda
08.2024 - Current

Quick Lube Technician

DeMontrond Mazda
08.2023 - 07.2024

Manager

Sam's Table Restaurant and Wine Bar
10.2020 - 07.2023

Sales Associate

JCPenney
02.2019 - 08.2019

Food Service Worker

Firehouse Subs
02.2018 - 08.2018

High School Diploma -

George Ranch High School

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Troy Ramsland