Troy Rivard
Goffstown
Summary
Experienced Residential Assistant with leadership skills and quality daily hands-on care and supervision of assigned individuals. Experienced in creating interactive atmosphere to create supportive relationships. Thrives in dynamically and changing environments requiring focused decision-making to de-escalate challenging situations.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Residential Assistant
University of New Hampshire - Granite State College
Durham
08.2024 - Current
- Maintained residence hall compliance with university policies and procedures.
- Maintained accurate records of incidents involving residents and staff members.
- Responded promptly to emergency situations occurring inside or outside of residence halls.
- Facilitated conflict resolution between roommates or other individuals living on campus.
- Created informative materials to guide new students in transition processes.
- Assisted students with academic inquiries and campus resources.
- Organized events to foster community engagement among residents.
Open/Close Crew Member
McDonald's
Goffstown
05.2025 - 08.2025
- Managed inventory levels, restocking supplies to meet store demands.
- Operated cash register, processing transactions efficiently and accurately.
- Assisted in creating a welcoming environment for customers through friendly service.
- Opened and closed store regularly, ensuring cleanliness and organization of the workspace.
Education
Bachelor of Science - Zoology
University of New Hampshire
Durham, NH 08.2022 - 02.2026
Skills
- Conflict mediation
- Customer service
- Record keeping
- Adaptability and flexibility
- Public speaking
- Written and verbal communication
- Flock health monitoring
- Poultry Care
- Sanitation practices
References
References available upon request.
Timeline
Open/Close Crew Member
McDonald's
05.2025 - 08.2025
Residential Assistant
University of New Hampshire - Granite State College
08.2024 - Current
Bachelor of Science - Zoology
University of New Hampshire
08.2022 - 02.2026