Dynamic Automotive Technician with a strong work ethic and advanced diagnostic skills, honed at Complete Auto Service Center. Proven track record in enhancing vehicle performance and customer satisfaction through effective troubleshooting and preventive maintenance. Recognized for implementing process improvements that increased workshop efficiency and contributed to business growth.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Automotive Technician
Complete Auto Service Center
Richmond, Mo
12.2022 - Current
Automotive technician
Diagnosed and repaired vehicle electrical systems using advanced diagnostic tools.
Collaborated with team members to troubleshoot complex mechanical issues effectively.
Maintained accurate service records and documentation for customer vehicles.
Assisted in training new technicians on best practices and shop procedures.
Implemented process improvements that enhanced workflow efficiency within the service department.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Performed safety and emissions inspections.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Used specialized tools to detect leaks in gas and refrigerant systems.
Automotive Technician
Halverson Ford
Buckner, MO
09.2020 - 12.2022
Automotive Technician
Matt Ford
Buckner, MO
09.2013 - 07.2020
Diagnosed and repaired vehicle electrical systems using advanced diagnostic tools.
Collaborated with team members to troubleshoot complex mechanical issues effectively.
Maintained accurate service records and documentation for customer vehicles.
Assisted in training new technicians on best practices and shop procedures.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Performed safety and emissions inspections.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Manager
Oreilly Auto Pats
Oak Grove, MO
08.2010 - 07.2013
Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
Managed inventory control processes, optimizing stock levels and reducing discrepancies.
Trained and mentored team members on product knowledge and customer service best practices.
Implemented process improvements that enhanced operational efficiency and reduced turnaround times.
Developed scheduling systems to ensure adequate staffing during peak hours for customer satisfaction.
Analyzed sales data to identify trends and inform inventory purchasing decisions.
Enforced company policies and procedures, maintaining compliance across all operational areas.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Welder
Blackjack Fabrication
Marshfield, MO
02.2006 - 06.2010
Operated MIG and TIG welding equipment to fabricate metal components.
Interpreted blueprints and technical drawings to ensure precise weld placement.
Conducted routine inspections on welds for quality assurance and compliance.
Collaborated with team members to optimize workflow and improve project timelines.
Maintained a clean and organized workspace to adhere to safety protocols.
Assisted in training new welders on equipment operation and safety standards.
Developed efficient welding techniques, reducing material waste during production.
Welded in flat, horizontal, vertical, and overhead positions.
Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
Skills
Strong work ethic
Attention to detail
Engine repair
Problem-solving
Safety awareness
Hand and power tools
Time management
Brake systems understanding
Preventive Maintenance
Valid Driver's license
Troubleshooting skills
Parts replacement
Fluid exchanges
Brake systems
Inspecting vehicles
Steering systems
Vehicle inspection
Tire services
Suspension systems
Alignments experience
Transmissions
Fuel systems
Preventive maintenance services
Engine rebuilds
Heating and air conditioning
Automotive electronics
Drivetrain and axle installation
Electrical experience
Advanced diagnostics
Welding and fabrication
Accomplishments
Master senior ford technician certification. Missouri vehicle safety inspection license
Certification
Ford senior master, misssouri vehicle safety inspection license