Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Troy Scott

JOSEPHINE

Summary

Dynamic HVAC Technician with proven expertise at Siemens in troubleshooting complex systems and enhancing customer satisfaction. Skilled in diagnostic techniques and building automation systems, I excel in delivering efficient solutions while fostering teamwork. Recognized for optimizing system performance and implementing effective training programs, I am committed to continuous improvement in technical services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HVAC Technician

Siemens
01.2025 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Worked closely with other contractors on projects requiring coordination between multiple trades.

Elevator and Escalator Technician

Oracle/EMR/Elevated
10.2019 - 12.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Facilitated seamless software upgrades, minimizing disruptions to daily operations.

Irrigation Technician

City of Wylie
01.2018 - 10.2019
  • Prioritized and corrected irrigation breaks to quickly restore service.
  • Inspected sprinkler heads across grounds and identified maintenance needs.
  • Troubleshot complex issues within existing irrigation systems to identify root causes and implement lasting solutions.
  • Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
  • Performed seasonal adjustments to the watering schedule, ensuring adequate hydration throughout changing weather conditions.

Fence Installer

Monte's Fencing
02.2015 - 12.2017
  • Used hand tools and instruments to take measurements.
  • Removed old fences efficiently without causing damage to surrounding structures or landscaping.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Completed fence installation projects within budget and on time, ensuring efficient use of resources.
  • Enhanced customer satisfaction by installing high-quality fences according to client specifications.
  • Installed gates securely and accurately, ensuring smooth operation for clients postinstallation.


Education

Welding - Welding

Eastfield College
Mesquite, TX

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • HVAC controls
  • Blueprint reading
  • Diagnostic techniques
  • Ventilation systems
  • Control systems
  • Building automation systems
  • Team player

Certification

  • Certified Boom Lift, Scissor Lift and Fork Lift

Timeline

HVAC Technician

Siemens
01.2025 - Current

Elevator and Escalator Technician

Oracle/EMR/Elevated
10.2019 - 12.2024

Irrigation Technician

City of Wylie
01.2018 - 10.2019

Fence Installer

Monte's Fencing
02.2015 - 12.2017

Welding - Welding

Eastfield College

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