Troy Shirley

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Readied items for sales floor stocking by affixing tags and preparing shelf labels.
• Maintained effective team member communication.
• Greeted customers and directed to requested products.
• Hang and take down signs to the roof on a tall ladder for every season/holiday.
• Helped customers complete purchases by moving heavy items to the register for an easy transaction
• Handled packages with care while transporting from truck to stockroom.
• I open and unbox every box that comes from the truck separating and reporting broken items to the manager.
• I collect all the cardboard and trash during the truck and constantly discard in the compactor.
• I clean and set up the stockroom for the next shift ensuring an easy and quick start to the next shift.

These were my roles as a manager

• Observe and coach associates on the register and with tasks.
• Often deterred theft without conflict.
• De-escalated any arguments or confrontations between associates and customers.
• Recounting the safe and assigning register tills to ensure they are correct for the day.
• Answered the phone and helped customers with questions or needs.
• Opened and closed the store setting necessary alarms and barriers.

I decided to step down from this position because I needed a more open availability to get a second job/income.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.
• Cleaned and helped close the store.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Worked various stations specializing in rib, salmon, shrimp and salads
• I prepared all plates for the customer to enjoy a well set meal.
• I kept my station and the floors tidy and then deep cleaned both at the end of every night.