Troy Smith
Cuyahoga Falls,Ohio
Overview
41
41
years of professional experience
Work History
New Business Development Manager
Polymerics Inc.
04.2017 - Current
- Identify new opportunities for revenue growth and expansion, including diversifying the company's client base and identifying new expansion opportunities.
- Build long-lasting client relationships through consistent communication, trust-building practices, and excellent customer service.
- Establish relationships with key decision-makers within the customer's organization to promote growth and retention.
- Streamline sales processes for increased efficiency, enabling faster deal closure and improved client satisfaction rates.
- Collaborate with internal teams to optimize product offerings based on client feedback and market demands.
- Manage budgets effectively to maximize return on investment while minimizing unnecessary expenditures in business development initiatives.
- Champion a positive work culture that encourages collaboration, innovation, and continuous improvement for new business development.
- Keep meticulous client notes and updated account information in company databases.
- Represent the company and promote products at conferences and industry events.
Plant Manager
Polymerics Inc.
07.1998 - 04.2017
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective/training measures.
- Enhanced safety standards through proactive strategies and well-structured training.
- Increased production efficiency by optimizing plant layout, while scrutinizing production output and identifying areas for continuous improvement.
- Oversaw routine maintenance and scheduled service to keep equipment functioning at peak levels, while establishing a proactive preventive maintenance program.
- Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
- Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Managed direction and planning for the plant with a focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
- Analyzed production data and prepared reports for senior management.
- Contributed to supply chain operations, helping reduce lead times and improving inventory management.
- Collaborated with the sales team to align plant capabilities with customer demands, fostering long-term business relationships.
- Coordinated with other departments to align production with customer requirements.
Production Manager
Polymerics Inc.
03.1987 - 07.1998
Production Supervisor
Polymerics Inc.
02.1985 - 03.1987
Production Worker
Polymerics Inc.
05.1983 - 02.1985
Education
Cuyahoga Falls High School
Cuyahoga Falls, OHSkills
- Strong Work Ethic
- Excellent Customer Service
- Key Decision Making
- Issue Resolution
- Strategic planning
- Project management
- Goals and Performance
- Relationship building
- Cross-functional collaboration
- Product knowledge/Industry expertise
- Process Improvement
- Verbal and Written Communication
- Training and Development
- Strategic Business Planning
- Networking abilities
- Client Relationship Building
- New Business Development
- Adaptability
Timeline
New Business Development Manager
Polymerics Inc.
04.2017 - Current
Plant Manager
Polymerics Inc.
07.1998 - 04.2017
Production Manager
Polymerics Inc.
03.1987 - 07.1998
Production Supervisor
Polymerics Inc.
02.1985 - 03.1987
Production Worker
Polymerics Inc.
05.1983 - 02.1985
Cuyahoga Falls High School
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