Troy Smith
Rochester
Summary
Dedicated Grounds worker with a friendly demeanor and a strong work ethic, experienced at Rochester Psychiatric Center in facility grounds, maintenance, and snow removal. Proven ability to enhance customer satisfaction as a Grocery Stocker at Busters Market, utilizing product knowledge and teamwork to improve store organization and assist customers effectively.
Overview
3
3
years of professional experience
Work History
FOA1
Rochester Psychiatric Center
05.2024 - Current
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
- Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
- Contributed to a welcoming environment for visitors through diligent care of flower beds, shrubs, and trees.
- Supported training initiatives for new crew members to ensure consistent performance levels across the team.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Maintained gardening tools by replacing blades and fluids.
- I’ve personally helped out in the Plumbing Shop, Carpentry Shop and, Lockshop
Grocery Stocker
Busters Market
03.2022 - 04.2024
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Checked for outdated and overripe grocery items and removed from inventory.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
Regents Diploma -
Wheatland Chili
Scottsville, NY07.2020
Skills
- Friendly, positive attitude
- Hardworking
- Outgoing
Accomplishments
1 year of Landscaping experience from a Highschool class that was offered to me.
Earned a Scholarship my Senior year of Highschool for Soccer.
Timeline
FOA1
Rochester Psychiatric Center
05.2024 - Current
Grocery Stocker
Busters Market
03.2022 - 04.2024
Regents Diploma -
Wheatland Chili
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