Troy Stephens
Armada
Summary
Professional driver with experience in timely and safe parts delivery. Known for strong organizational skills, reliable vehicle maintenance, and efficient route planning. Proven ability to collaborate with team members and adapt to changing schedules while maintaining high standards and achieving results. Skilled in customer service, time management, and adherence to safety protocols.
Overview
7
7
years of professional experience
Work History
Installation Technician
A-OK Cooling & Heating
01.2024 - Current
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Followed all company guidelines regarding safety procedures when out in field.
Company Equipment/Parts Delivery Driver
Michigan Mechanical Ventures
10.2022 - 12.2023
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
- Conducted regular vehicle maintenance checks to prevent delivery disruptions.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
Sales Representative
Pepsi Bottling Group
02.2018 - 12.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Exceeded sales targets through effective planning and goal setting.
- Built relationships with customers to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to team objectives in fast-paced environment.
Education
Graduate Certificate - CDL - Truck Driving
160 Driving Academy
Ferndale, MI01-2025
Criminal Justice
Oakland Community College
Auburn Hills, MI01-2015
High School Diploma -
West Bloomfield High School
West Bloomfield, MI05-2012
Skills
- Skilled in heavy equipment use
- Equipment safety inspection
- Service excellence
- Strategic job organization
- Routine inspection and maintenance / repair
- Inventory management
- Effective time management
- Trustworthy work ethic
- Effective communication
- Adaptability and flexibility
license
01/2025
CDL A with Endorsements:
H-Hazardous Material
N-Tanker
Timeline
Installation Technician
A-OK Cooling & Heating
01.2024 - Current
Company Equipment/Parts Delivery Driver
Michigan Mechanical Ventures
10.2022 - 12.2023
Sales Representative
Pepsi Bottling Group
02.2018 - 12.2021
Graduate Certificate - CDL - Truck Driving
160 Driving Academy
Criminal Justice
Oakland Community College
High School Diploma -
West Bloomfield High School
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