Results-oriented leader known for maintaining high operational standards and enhancing customer satisfaction. Experience in training and developing staff, driving teamwork, and improving store organization to optimize performance.
Overview
3
3
years of professional experience
Work History
Zone Leader
Ollies Bargain Outlet
Painted Post, NY
08.2025 - Current
Led team in maintaining operational efficiency and store organization.
Assisted in inventory management, ensuring accurate stock levels.
Trained new employees on sales floor procedures and customer service standards.
Monitored customer interactions to enhance overall shopping experience.
Customer Service Cashier
Ollies Bargain Outlet
Olean, NY
11.2022 - 05.2025
Processed transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and solutions.
Maintained accurate cash drawer through regular audits.
Facilitated returns and exchanges, ensuring customer satisfaction.
Trained new cashiers on operational procedures and customer service standards.
Intern
Rehabilitation Today Pllc
Olean, NY
09.2024 - 11.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Assisted physical therapists with patient care and rehabilitation exercises.
Maintained cleanliness and organization of treatment areas and equipment.
Education
Bachelor of Science - Health Sciences Focus in Kinesiology
St. Bonaventure University
Saint Bonaventure, NY
05-2025
Skills
Team management
Customer focus
Motivational leadership
Staff development
Teamwork
Customer service
Maintaining and cleaning equipment
Physical therapy support
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Zone Leader
Ollies Bargain Outlet
08.2025 - Current
Intern
Rehabilitation Today Pllc
09.2024 - 11.2024
Customer Service Cashier
Ollies Bargain Outlet
11.2022 - 05.2025
Bachelor of Science - Health Sciences Focus in Kinesiology