Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Thomas

Bear,DE

Summary

Resourceful Technician with years of experience skilled in plumbing, electrical and HVAC repairs. Comfortable maintaining and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude.

Overview

9
9
years of professional experience

Work History

Service Technician

Electric Motor Repair Company
03.2022 - Current
  • Diagnosed and repaired mechanical issues on a variety of equipment.
  • Conducted routine maintenance to ensure proper performance and functionality of units.
  • Provided exceptional customer service by addressing client concerns promptly and effectively.

Warehouse Assistant/Technician

Service Unlimited Inc.
05.2021 - 03.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Performed preventative maintenance on equipment when needed.
  • Assisted on installs and service when needed.

Bus Detailer

THG Transportation
06.2016 - 03.2020
  • Inspected and cleaned luggage storage bays, overhead passenger storage, windows and floors.
  • Emptied trash receptacles and removed trash from vehicle interiors.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Wiped down and polished interior and exterior surfaces.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.

Education

Universal EPA Certification -

NCCVT Adult Education

Journeyman -

NCCVT Adult Education HVAC-R
New Castle, DE
04.2025

Bachelor of Science - Business Administration And Management

Goldey-Beacom College
Wilmington, DE
05.2021

High School Diploma - undefined

William Penn High School
New Castle, DE
06.2015

Skills

  • Training and Development
  • Maintain Equipment
  • Troubleshooting and Diagnostics
  • Ventilation and Air Conditioning
  • Customer service
  • Safety management

Timeline

Service Technician

Electric Motor Repair Company
03.2022 - Current

Warehouse Assistant/Technician

Service Unlimited Inc.
05.2021 - 03.2022

Bus Detailer

THG Transportation
06.2016 - 03.2020

Bachelor of Science - Business Administration And Management

Goldey-Beacom College

High School Diploma - undefined

William Penn High School

Universal EPA Certification -

NCCVT Adult Education

Journeyman -

NCCVT Adult Education HVAC-R