Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Troy Valencik

Numidia,PA

Summary

Results-driven store manager with extensive experience in retail operations and team leadership. Proven track record in enhancing profitability through effective sales strategies and customer service excellence. Expertise in recruiting, training, and developing high-performing teams to achieve organizational goals. Strong analytical skills and strategic planning capabilities contribute to sustained revenue growth and improved team efficiency.

Overview

7
7
years of professional experience

Work History

Store Manager

Dollar General
Catawissa, US
08.2022 - Current
  • Managed a staff of 9 employees
  • Managed daily operations, administrative duties, scheduling, and sales
  • Interviewed, hired, trained, and supervised new employees
  • Performed official money count every shift
  • Coordinated schedules and assigned associates' shifts
  • Ensured consistent store productivity and metrics that increased sales and profitability
  • Demonstrated excellent people skills in both client and employee relationships
  • Conducted training sessions
  • Managed associates' time off requests

Coach

Walmart
Elizabethville, US
04.2022 - 08.2022
  • Front end Coach at Elizabethville Walmart. In charge of the first 100 feet of the store, managing 80+ people.
  • Duties include scheduling, bank deposits, managing customer service desk, cashiers, self check outs, cart pushers and maintenance personnel.

Coach

Walmart
Coal Township, US
04.2021 - 04.2022
  • Stocking Coach at Walmart Coal Township. In charge of unloading trucks, stocking and inventory control.
  • Led a team of 15 to ensure productivity goals were met or exceeded.
  • Developed associates to run on processes that were set by corporate.

Front End Team Lead

Walmart
Bloomsburg, US
05.2020 - 04.2021
  • Responsibilities included managing the front of the store in all aspects, including bank deposits, customer service desk, cashiers and self check out hosts.
  • Trained associates to work accurately and efficiently so customers had a positive experience.
  • I was also a cap2 supervisor at this location, responsible for unloading trucks and stocking shelves.
  • Made sure goals which were set by management were met or exceeded.

Stocking Supervisor

Walmart
Camp Hill, US
11.2018 - 05.2020
  • Cap2 supervisor, in charge of unloading trucks and beginning the stocking process.
  • Worked with associates to develop them to meet the goals set by upper management.

Education

Bachelor of Science -

Skills

  • Field Service
  • Time Management
  • Troubleshooting
  • Conflict management
  • Retail management
  • SOFT MANAGEMENT
  • Mechanical Knowledge
  • Sales
  • BOOKKEEPING
  • FORKLIFT
  • Stocking
  • Leadership
  • Customer support
  • Computer Networking
  • TACTICAL MANAGEMENT
  • Communication skills
  • Team management
  • Management
  • Freight Experience
  • Inventory Control
  • Project management
  • Supervising experience
  • Store management
  • Schedule management
  • Warehouse experience
  • Equipment Repair
  • Office Management
  • Mechanic Experience
  • Customer service
  • Employee training
  • Inventory management
  • Sales forecasting
  • Visual merchandising
  • Cash handling
  • Team building
  • Staff scheduling
  • Performance evaluation
  • Conflict resolution
  • Process improvement
  • Strategic planning
  • Time management
  • Reliable
  • Order management
  • Sales strategies
  • Sales professional
  • Operations oversight
  • Inventory control
  • Policies and procedures
  • Employee supervision and motivation

Additional Information

Forklift, Walkie stacker, Scissor lift, Electric pallet jack

Accomplishments

  • Recieved Store manager of the year award from Dollar genereal 2 years in a row
  • Revieved #1 Shrink award in my district 2 years in a row
  • Went from a part time sales associate to a salaried member of management at Walmart

Timeline

Store Manager

Dollar General
08.2022 - Current

Coach

Walmart
04.2022 - 08.2022

Coach

Walmart
04.2021 - 04.2022

Front End Team Lead

Walmart
05.2020 - 04.2021

Stocking Supervisor

Walmart
11.2018 - 05.2020

Bachelor of Science -

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Troy Valencik