Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Troy Walker

Management
Smyrna,DE

Summary

Experienced in team supervision and motivation, with a proven ability to adapt in fast-paced environments. Skilled in technical problem-solving, particularly under pressure. Detail-oriented approach ensures high-quality outcomes even during crunch time. Insightful Insurance Sales Agent bringing two years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Technician

Kent County Board of Elections
Dover, DE
08.2024 - Current
  • Replaced defective components to ensure optimal equipment performance.
  • Conducted thorough testing & calibration of election computers for data accuracy.
  • Maintained detailed records of repairs, calibrations, and tests performed on equipment.
  • Adhered to safety protocols to prevent injuries and property damage.
  • Participated in training sessions to enhance technical expertise on relevant equipment.
  • Diagnosed issues and troubleshot malfunctions for efficient equipment servicing during elections.
  • Executed state-regulated election audits to uphold compliance and integrity.

Life Insurance Agent

The Cook Group
Smyrna, Delaware
01.2024 - Current
  • Ensured compliance with applicable laws during policy issuance and recommendation processes.
  • Utilized CRM software for efficient management of client data and sales activities.
  • Collaborated with underwriters to expedite application approval workflows.
  • Guided customers in selecting appropriate life insurance coverage based on individual needs.
  • Participated in educational seminars and conferences to remain current on industry trends.

Professional Body Guard

Independent Contractor
New York, New York
05.2005 - 02.2022
  • Provided personal protection for entertainers, executives, and celebrities during public appearances.
  • Conducted training sessions for new guards on company policies and emergency protocols.
  • Managed emergency situations with composure and efficiency to ensure safety.
  • Questioned unapproved individuals to assess threats and determine appropriate actions.
  • Escorted or transported individuals to designated locations while ensuring security.
  • Coordinated with law enforcement and emergency responders during critical incidents.

Education

Associate of Science - Information Technology

Sanford–Brown
Melville, NY
05-1999

Skills

  • Safety compliance
  • Quality control
  • Conflict resolution
  • Effective communication
  • Team leadership
  • Multitasking and organization
  • Customer engagement
  • Data management
  • CRM software
  • Attention to detail

Affiliations

  • Teen felon mentor
  • Health
  • Assistant football coach

Languages

Spanish
Limited

Certification

  • Associate degree Business Management
  • Life insurance license
  • Professional bodyguard
  • Personal protection

Timeline

Technician

Kent County Board of Elections
08.2024 - Current

Life Insurance Agent

The Cook Group
01.2024 - Current

Professional Body Guard

Independent Contractor
05.2005 - 02.2022

Associate of Science - Information Technology

Sanford–Brown

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