Troy Wallace
Old Bridge,NJ
Summary
Experienced, proactive, goal-oriented professional with strong background in managing complex projects, and achieving strategic objectives. Recognized for trademark reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Emergency Dept. Unit Coordinator
Hackensack Meridian Hospital
06.2021 - Current
- Provide administrative and customer service assistance to healthcare team
- Manage data entry, chart organization, and order fulfillment
- Facilitate patient placement and notifications
Production Manager
The Walt Disney Company
11.2016 - Current
- Prepare preliminary and final cost estimates for each title
- Set production schedules
- Responsible for trafficking production materials while working closely with in-house departments and vendors to ensure schedules are maintained
- Respond to all finance, procurement and client billing inquiries
- Review, approve and process heavy volume of invoices for payment
- Issue purchase orders for book components, text printing and binding
- Responsible for quality control throughout production process
Office Assistant
College Of Staten Island/American Campus Communities
11.2016 - 03.2017
- Provided administrative support, including data entry, filing, copying and phone answering
- Delivered messages and transferred calls
- Monitored front desk operations, such as mail/package delivery and building access
Office Manager/Administrative Assistant
Run Rite Mechanical
04.2015 - 10.2016
- Managed office documents and handled incoming calls with independent judgment
- Coordinated meeting schedules and maintained office supplies
- Greeted visitors and read incoming mail, triaging in priority order
- Resolved service, pricing and technical problems for customers
- Prepared reports and communication for senior management and clients
Call Center Representative
E-ZPass
06.2014 - 03.2015
- Effectively managed customer calls in a challenging, high-volume environment
- Verified customer information for tracking purposes
- Consistently exceeded service and quality standards
Education
BA - Athletic Training
Vincennes University
Vincennes, INSkills
- Production scheduling
- Schedule Management
- Purchasing
- Accurate and Detailed
- Employee Training and Development
- Filing and Data Archiving
- Production data analysis
- Excellent Communication Skills
- Document control
- Emergency response support
- Medical records management
- Production data analysis
- Supply chain distribution
- Cross-functional teamwork
- Dedication to product quality
- Performance evaluation
- Project management
- Quality inspection
- Manufacturing management
- Cost reduction
- Operations management
- Configuration analysis
Timeline
Emergency Dept. Unit Coordinator
Hackensack Meridian Hospital
06.2021 - Current
Production Manager
The Walt Disney Company
11.2016 - Current
Office Assistant
College Of Staten Island/American Campus Communities
11.2016 - 03.2017
Office Manager/Administrative Assistant
Run Rite Mechanical
04.2015 - 10.2016
Call Center Representative
E-ZPass
06.2014 - 03.2015
BA - Athletic Training
Vincennes University
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