Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Troy Wank

Rensselaerville,NY

Summary

Dynamic professional with a proven track record at WildPlay Thacher, excelling in technical maintenance and operational efficiency. Recognized for attention to detail and strong customer service skills, I effectively trained teams and enhanced productivity while ensuring compliance with safety regulations. Committed to delivering exceptional results under pressure.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tech Team

WildPlay Thacher
Voorheesville, NY
07.2022 - 11.2025
  • Maintained and repaired technical equipment to ensure operational efficiency.
  • Diagnosed and resolved mechanical issues, minimizing downtime of machinery.
  • Conducted routine inspections and preventative maintenance on various systems.
  • Collaborated with team members to streamline workflows and enhance productivity.

Staff

Windham Mountain
Windham, NY
11.2022 - 03.2024

Supervisor

Zoom Flume Waterpark
East Durham, NY
05.2019 - 09.2022
  • Supervised daily operations to ensure optimal guest experience and safety protocols.
  • Trained staff on operational procedures and customer service standards to enhance team performance.
  • Monitored facility maintenance and cleanliness, ensuring compliance with health and safety regulations.
  • Developed schedules for staff assignments to maintain efficient workflow during peak hours.

Education

Associate of Science - Criminal Justice

Hudson Valley Community College
Troy, New York, NY
07.2024

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Works well with a team or alone

Certification

Red Cross first aid & CPR

Timeline

Staff

Windham Mountain
11.2022 - 03.2024

Tech Team

WildPlay Thacher
07.2022 - 11.2025

Supervisor

Zoom Flume Waterpark
05.2019 - 09.2022

Associate of Science - Criminal Justice

Hudson Valley Community College
Troy Wank