Troy Weister
Auburndale
Summary
Dynamic professional with extensive experience in training and problem solving , Committed to driving team performance and improving operational workflows.
Overview
16
16
years of professional experience
Work History
Supervior
Alliance Collection Agencies
Marshfield, WI
09.2010 - Current
- Supervised daily operations, ensuring compliance with industry regulations and company policies.
- Trained and mentored staff on effective collection strategies and customer service techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced response times.
- Conducted performance evaluations, providing constructive feedback to drive employee development.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Approved PTO, time cards and related FMLA
Education
Bachelor of Science - Education
University of Wisconsin-Stevens Point
Stevens Point, WI05-1997
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Relationship building
Timeline
Supervior
Alliance Collection Agencies
09.2010 - Current
Bachelor of Science - Education
University of Wisconsin-Stevens Point