Troy Yokofich

• Provided exceptional customer service by assisting customers with electronics purchases and inquiries
• Performed basic retail sales tasks, including inquiring customers on their products, organizing displays, and managing inventory
• Handled cash transactions efficiently and accurately as a cashier
• Developed in-depth knowledge of various electronic products, keeping up-to-date with the latest tech
• Assisted in troubleshooting customer issues and provided technical support
• Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
• Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
• Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
• Collaborated with team members to achieve collective sales goals, fostering a positive work environment through effective communication and teamwork.
• Built customer loyalty and retention by delivering excellent shopping experiences.

Part time Weekend Job - Family Friends Business

• Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
• Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
• Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
• Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
• Provided exceptional customer service and addressed customer inquiries.