Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troya Saunders

Akron,OH

Summary

Dynamic professional with a proven track record at 360 Care, excelling in fast-paced environments. Adept at enhancing patient satisfaction through excellent communication and problem-solving skills. Recognized for maintaining confidentiality and streamlining operations, demonstrating flexibility and a strong sense of responsibility in all tasks.

Overview

2025
2025
years of professional experience

Work History

Demographics-Medical

360 Care
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Assistant Property Manager

ABC Management
2022.09 - 2024.08

* Handled daily operations, including rent collections, lease renewals,maintenance requests.

* Responded promptly to tenant inquires and resolved issues to maintain strong tenant relationships.

* Conducted Property Inspections for compliance with local housing regulations and safety.

* Move ins and Move outs

* Legal Operations for Eviction Court

Medical Support Specialists

Lifeline Screening
2019.05 - 2021.12
  • Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines.
  • Streamlined office operations by organizing patient files, maintaining supplies inventory, and managing daily administrative tasks.
  • Supported clinical staff by preparing sterile instruments, setting up examination rooms, and assisting with procedures as needed.
  • Enhanced patient satisfaction with efficient scheduling of appointments and timely followups.

Secretary

H&r Block
2018.11 - 2019.04
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Financial Services

Matco Tools
2014.01 - 2015.09
  • Improved client satisfaction with financial services through personalized counseling sessions tailored to individual needs.
  • Supported company growth goals by contributing to new business initiatives such as offering additional financial services or expanding into different markets.
  • Improved financial services by streamlining processes and implementing new technologies.
  • Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
  • Achieved deeper understanding of digital financial services market and continually applied new information to decision-making process.

Education

High School Diploma - General Studies

Allderdice High School
Pittsburgh, PA
06.1994

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking

Timeline

Assistant Property Manager

ABC Management
2022.09 - 2024.08

Medical Support Specialists

Lifeline Screening
2019.05 - 2021.12

Secretary

H&r Block
2018.11 - 2019.04

Financial Services

Matco Tools
2014.01 - 2015.09

Demographics-Medical

360 Care

High School Diploma - General Studies

Allderdice High School