Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troyceal Means

739 Reseda Dr,Tex

Summary

Enthusiastic Learning Assistant with 2 years of supporting students in amazon outbound at amazon learning school. Draws from variety of experiences and strategies to support student progress. Uses creative approach to problem-solving and consistently treats students with respect. Smart associate with substantial experience facilitating students in individual work, group work and homework sessions. Proven track record of success in delivering instruction and providing individualized support to students with diverse learning needs. Strong communication and interpersonal skills and dedicated to fostering positive learning environment.

Overview

2
2
years of professional experience

Work History

Amazon Learning Ambassador

Amazon
01.2022 - Current
  • Led small group sessions to help students review and practice concepts.
  • Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
  • Assessed student needs to determine appropriate level of required support.
  • Supported students in the use of technology to enhance their learning.
  • Developed and implemented lesson plans to reinforce learning concepts and skills.
  • Offered feedback to other providers to effectively address students' needs.
  • Supported interaction between students during group work activities using guided conversation.
  • Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
  • Applied differentiated instruction strategies to meet individual student needs.
  • Developed and maintained positive, productive relationships with students and families.
  • Maintained clean, organized and professional work environment.
  • Established and maintained positive relationships with customers.
  • Provided exceptional customer service to drive satisfaction.
  • Worked with team to achieve sales goals for products.
  • Maintained knowledge of current promotions and product features.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Monitored customer preferences to determine focus of sales efforts.

Amazon PPQA ( Problem Solve)

Amazon
01.2022 - Current
  • Conducted periodical cycle counts to prevent potential inventory issues.
  • Communicated with management about potential inventory risks to fulfill orders on time.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Responded to departments to provide product or inventory procedural information.
  • Reported problems and concerns to management.
  • Conducted data review and followed standard practices to find solutions.
  • Developed inventory improvement plans, inventory control procedures and best company practices.
  • Assessed products or services to evaluate conformance with quality standards.
  • Reviewed production processes and identified potential quality issues.
  • Conducted investigations into questionable test results.
  • Developed and implemented procedures to meet product quality standards.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Amazon- Assistant Safety Council

Amazon
01.2022 - Current
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Recognized, documented, and advised on removal of hazards.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Identified gaps in existing compliance processes and recommended updates.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Assisted with development of compliance objectives and strategies.
  • Warned violators of infractions or penalties.
  • Kept informed regarding pending industry changes, trends or best practices.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Directed activities of workers searching records and provided technical guidance as necessary.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.

Amazon-L1 Order Picker

Amazon
01.2022 - Current
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Received returns of damaged and incorrect orders to process replacements.
  • Inspected machinery and equipment to determine functionality and performance.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Safeguarded products in storage to protect from spills and damages
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Kept work areas neat, clean and free from debris.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Prepared and checked outbound shipments for accuracy.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Transported merchandise pallets to move in warehouse.
  • Safely and securely loaded items to prevent damage during transport.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Education

BBA - Business Management

University of Houston – 1992-1996
Houston,Texas

High School Diploma -

Bastrop High School
Bastrop, TX

Skills

  • Applied Behavior Analysis
  • Social Skills Group Leadership
  • Positive Reinforcement Strategies
  • Building Materials
  • Mission Understanding
  • Active Participation
  • Place Settings
  • OSHA Requirements
  • Quality Assessments
  • Smart Board Technology
  • Desktop Communications Software
  • Display Set Up and Arrangement

Timeline

Amazon Learning Ambassador

Amazon
01.2022 - Current

Amazon PPQA ( Problem Solve)

Amazon
01.2022 - Current

Amazon- Assistant Safety Council

Amazon
01.2022 - Current

Amazon-L1 Order Picker

Amazon
01.2022 - Current

BBA - Business Management

University of Houston – 1992-1996

High School Diploma -

Bastrop High School

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Troyceal Means