Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Troy Cathey

Shoreham,NY

Summary

Enthusiastic individual experienced in stocking and maintenance for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Determined professional with dedication to hard work and team player attitude, punctual and focused.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Stock Boy

The Wine Guy
Smithtown, NY
10.2021 - Current
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Processed and packaged stock items for customer purchases.
  • Managed timely and effective replacement of damaged or missing products.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Deli Manager

The Wading River Deli
Wading River, NY
05.2018 - 10.2021
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Integrated service and team management strategies to boost business profits.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Supervised food presentation and plating to enhance visual appeal.
  • Monitored food inventory and supplies to prevent waste.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Planned and executed promotions and special events in close collaboration with management.
  • Monitored food preparation, production, and plating for quality control.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.

Education

High School Diploma -

Shoreham-Wading River High School
Shoreham, NY
09.2016 - 06.2020

Business Administration And Management

Suffolk County Community College
Selden, NY
09.2020 - 05.2022

Business Administration

SUNY Oneonta
Oneonta, NY
09.2022 - 05.2023

Skills

Stocking and replenishing

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Interests

Traveling

Learning new things about people, cultures, and other commodities

Timeline

Business Administration

SUNY Oneonta
09.2022 - 05.2023

Stock Boy

The Wine Guy
10.2021 - Current

Business Administration And Management

Suffolk County Community College
09.2020 - 05.2022

Deli Manager

The Wading River Deli
05.2018 - 10.2021

High School Diploma -

Shoreham-Wading River High School
09.2016 - 06.2020

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Troy Cathey