Tru Cody
Virden,IL
Summary
Highly skilled in customer service with valuable experience as a waitress, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server/Restaurant Hostess
Chatham Cafe
01.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server/Hostess
Star 66 Cafe
03.2021 - 10.2024
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Customer Service Cashier
Kohls Department Store
09.2020 - 02.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Education
High School Diploma -
North Mac High School
05-2023
Diploma - Medical Assisting
Midwest Technical Institute
IL10-2025
Skills
- Vital signs measurement
- Phlebotomy techniques
- CPR certification with American Heart Association
- EKG administration
- Electronic health records
- First aid certified/BLS
- HIPAA compliance
Timeline
Server/Restaurant Hostess
Chatham Cafe
01.2025 - Current
Server/Hostess
Star 66 Cafe
03.2021 - 10.2024
Customer Service Cashier
Kohls Department Store
09.2020 - 02.2021
High School Diploma -
North Mac High School
Diploma - Medical Assisting
Midwest Technical Institute
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