Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Truc Luong

Moreno Valley,CA

Summary

Energetic Manicurist bringing 6 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Nail-technician

Shine A Nail Boutique
12.2020 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Communicated effectively with management concerning important customer issues.
  • Offered advice and recommended products to improve and maintain nails.
  • Completed consultations with spa guests to determine nail care needs.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
  • Grew repeat client base through effective marketing and customer service.
  • Educated clients on proper use of salon products.

Waiter

Cafe Du Berry
03.2016 - 05.2018
  • Informed customers about daily and seasonal specials.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Met with chef to review daily specials and menu changes.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Associate of Arts - Interior Architecture

Portland Community College
Portland, OR
05.2019

High School Diploma -

Madison High School
Portland, OR
06.2013

Skills

  • Supply Monitoring
  • Signature Techniques
  • Improvement Plans
  • Time Management
  • Creative Solutions
  • Marketing Initiatives
  • Information Updates
  • Team Collaboration
  • Product Knowledge
  • Problem-Solving Skills
  • Client Needs Assessment
  • Customer Service

Languages

Vietnamese
Native or Bilingual

Timeline

Nail-technician

Shine A Nail Boutique
12.2020 - Current

Waiter

Cafe Du Berry
03.2016 - 05.2018

Associate of Arts - Interior Architecture

Portland Community College

High School Diploma -

Madison High School

Similar Profiles

CREATE PROFILE
Truc Luong