TRUC ANH (MELINDA) TRUONG

Detail-oriented professional with experience at Hermann Memorial Northeast, specializing in patient care and operational efficiency. Expertise in Microsoft Excel and training new team members to promote collaboration. Proven track record of enhancing workflow and upholding high standards in fast-paced environments.

• Hermann Memorial, Patient Care Technician, Unit Clerk, Humble, Tx, 11/01/24, Present, Greet patients, direct them to the appropriate areas, and check them in., Answering incoming calls, screen them, and direct them appropriately., Help maintain a clean and organized nursing station.
• Tzu Chi Food Bank, Team Member, Houston, Tx, 09/01/23, Present, Work as a team member to pack and distribute food for the less fortunate., Load products in cars., Set up and breakdown distribution stations., Guide new volunteers with learning procedures.
• HCA Healthcare, Information Desk, Kingwood, Tx, 11/01/23, 11/01/24, Greet visitors as they walk in South Tower entrance., Ask for identification to sign in each visitor using first and last name on badge and log sheets., Offer wheelchair assistance to visitor if necessary., Make sure work station is clean before leaving., Putting together welcome folders.