Trudie Brezo
Bremerton,WA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Motivated Shift Supervisor experienced in [Type] environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply [Number] years of experience to improve operations. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Reliable Shift Leader with [Number] years in [Type] industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
5
5
years of professional experience
Work History
Subway
B.A.N.G Development Ltd
09.2019 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
Kfc
KFC
09.2017 - 04.2019
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Skills
- Staff Management
- Revenue Benchmarks
- Business Development
- Revenue Quotas
- Cash Handling Expertise
- Guest Satisfaction
- Inventory Management
- Job Assignments
- Employee Performance Monitoring
- Payroll Verification
- Guest Inquiries
Timeline
Subway
B.A.N.G Development Ltd
09.2019 - Current
Kfc
KFC
09.2017 - 04.2019