Summary
Overview
Work History
Education
Skills
Timeline
Trudy Gloster

Trudy Gloster

Nampa,ID

Summary

Driven professional with a track record of enhancing operational efficiency at Teleperformance USA. Excelled in CRM proficiency and financial acumen, boosting productivity by over 20%. Renowned for key account management and building customer rapport, adept at leveraging technical understanding to solve complex problems and improve client satisfaction.

Overview

17
17
years of professional experience

Work History

Accounts P

Teleperformance USA
05.2016 - 04.2023

Entered vendor invoices for payment in a timely manner including manual payment and credits as needed

Correspondence with vendors with questions and to resolve invoice issues

Journal Entries

Month end closing

Administrative Assistant Associate

Walker Center
04.2014 - 06.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted coworkers and staff members with special tasks on daily basis.

. Performed questionnaires for level of

Treatment needed

Office Manager

Ashdown Brothers Construction
06.2006 - 04.2013
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

Associate Of Applied Business - Accounting And Business Management

Dixie College, Cedar City, UT
06.1991

Skills

  • CRM proficiency
  • Performance Tracking
  • Financial Acumen
  • Technical understanding
  • Key Account Management
  • Customer rapport

Timeline

Accounts P - Teleperformance USA
05.2016 - 04.2023
Administrative Assistant Associate - Walker Center
04.2014 - 06.2015
Office Manager - Ashdown Brothers Construction
06.2006 - 04.2013
Dixie College - Associate Of Applied Business, Accounting And Business Management
Trudy Gloster