Trudy Johnson
Registered Nurse
Paterson,NJ
Summary
Seasoned RN Case Manager with 18 years experience at VNS Health. Dedicated in reducing hospital readmissions and enhancing patient care through effective case management, interdisciplinary collaboration, and strong problem-solving skills. Skilled in chronic disease management with an attention for detail while demonstrating a steadfast commitment to quality improvement and achieving optimal outcomes.
Overview
24
24
years of professional experience
Work History
RN Case Manager
VNS Health
08.2006 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering empathy for members during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Educated patients and caregivers on healthcare protocols and processes.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Participated in quality improvement initiatives aimed at enhancing the delivery of quality care within the organization.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
ER Travel Nurse
American Mobile Healthcare
09.2003 - 04.2006
- Adapted quickly to new facilities during travel assignments, integrating seamlessly into diverse team environments while maintaining high-quality patient care standards.
- Mentored new travel nurses, fostering a supportive learning environment that promoted professional growth.
- Performed IV insertion, medicine administration, blood drawing and other medical procedures to facilitate treatment plan.
- Managed time effectively under pressure, balancing multiple responsibilities while keeping focused on patient needs.
- Educated patients on follow-up care, ensuring proper understanding of discharge instructions and medications prescribed.
- Supported, educated and comforted patients and families during emergency room experience, resulting in beneficial patient outcomes and positive impact on treatment.
- Administered medication safely and accurately, preventing adverse reactions or complications.
- Assisted physicians with various procedures, timely intervention and improved patient outcomes.
- Managed care of adult patients experiencing life-threatening problems, requiring complex assessment, high-intensity therapies and interventions.
- Utilized strong clinical judgment to make informed decisions regarding appropriate interventions for complex medical situations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Associate of Science - Nursing
Felician University
Lodi, NJ05.1999
Bachelor of Arts - Sociology
Bloomfield College
Bloomfield, NJ06.1997
Skills
Chronic Disease Management
Discharge Planning
HIPAA Compliance
Multidisciplinary Approach
Care Coordination
Medication Management
Quality Improvement
Case Management
Microsoft Office
Interdisciplinary Collaboration
Patient and family advocacy
Communication
Rapport building
Problem solving
Attention to Detail
Microsoft Office
Timeline
RN Case Manager
VNS Health
08.2006 - Current
ER Travel Nurse
American Mobile Healthcare
09.2003 - 04.2006
Associate of Science - Nursing
Felician University
Bachelor of Arts - Sociology
Bloomfield College
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