Trudy Maynor
Summerfield,FL
Summary
Driven Branch Manager with a proven track record at Fashion Fresh Dry Cleaners, enhancing customer satisfaction and streamlining operations. Skilled in Branch Operations Management and excelling in customer service, demonstrated through significant improvements in service quality. Adept at fostering client relationships and a team-oriented approach, ensuring objectives are surpassed.
Overview
11
11
years of professional experience
Work History
Branch Manager
Fashion Fresh Dry Cleaners
Bonita Springs, FL
07.2017 - 05.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Picker/Packer Assembly Line
Healthcare For Better Living
Naples, FL
02.2013 - 05.2017
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Education
High School Diploma -
William Tennent High School
Warminster, PA06.1983
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Attention to Detail
- Excellent work ethic
- Client Relationship Management
- Verbal/written communication
- Decision-Making
- Team Player
Accomplishments
Refrences:
Jeff Rhea 239-596-3100 owner of company
Gabby Saucido 239-227-8300 district manager
Languages
American Sign Language
Native or Bilingual
Timeline
Branch Manager
Fashion Fresh Dry Cleaners
07.2017 - 05.2024
Picker/Packer Assembly Line
Healthcare For Better Living
02.2013 - 05.2017
High School Diploma -
William Tennent High School